What's the role?
As a Sr Quality Specialist, you will be providing expert business analysis on projects and product quality to enable product and process reengineering within Platform & Technology. You will utilize Risk-Based thinking along with advanced analytical and problem-solving techniques to lead project teams to develop and implement quality processes and improvements. You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models. Further in this role, you will:
- Apply advanced analytical and problem-solving techniques to lead process improvement efforts to enable timely resolution of Customer/Internal issues
- Review/analyze quality results and undertake trend analysis and Facilitate/lead root cause analysis for project teams or groups within Platform & Technology
- Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review
- Lead various process and project-level assessments along with facilitating/leading ISO Audits.
- Driving and enabling the culture of Risk-based thinking and Change management across the business unit.
- Lead cross-functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints
- Support/lead Lean activities at a site or global level
- Support the development of a continuous improvement mindset within the Platform & Technology
Who are you?
- An enthusiastic Quality professional with a Bachelor’s degree and over 6 years of overall work experience including 3-4 years of relevant work experience. Furthermore, you have:
- ISO 9001 Lead Auditor Certification (Required), CMMI will add further value
- Strong Project Management skills
- Risk-Based Thinking, Ability to adapt and manage Change, Agile Practitioners
- Strong analytical and problem-solving skills and experience with the implementation and administration of Quality Assurance metrics and processes
- Six Sigma Green Belt Certification will add more value, Black Belt (Preferred)
- Experience with Quality Control Systems and Tools (e.g. Statistical Process Control) is strongly desired.
- Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
- Exposure to various Business Excellence models and implementation (EFQM, Malcolm Baldrige, etc.) (Preferred)
JOb location: Airoli, Navi Mumbai
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
