Design and develop Salesforce Lightning Web Components, integrate systems, implement AI features, optimize performance, and ensure compliance. Conduct unit testing and troubleshooting.
Description and Requirements
Key Responsibilities:
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Key Responsibilities:
- Design, develop, and deploy Salesforce Lightning Web Components (LWC) for scalable and reusable solutions.
- Integrate Salesforce with CRM systems and contact center tools (e.g., Genesys, NICE, or similar) using APIs and open channels.
- Implement AI-driven features such as intent recognition, conversational flows, and personalization within Salesforce applications.
- Collaborate with cross-functional teams to ensure seamless integration between Salesforce, CRM, and contact center platforms .
- Optimize application performance and ensure compliance with best practices and security standards.
- Conduct unit testing, troubleshooting, and performance tuning for deployed solutions.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
APIs
Genesys
Nice
Salesforce
Salesforce Lightning Web Components (Lwc)
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