TIAA
Sr. Specialist, Market Data Services - Nuveen Global Investment Operations
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The role of the Specialist Market Data Services focuses primarily on supporting the US team with the full lifecycle of invoice processing, which includes: entering information into our tracking system, coding/ validating of cost allocation and cost centers, and ensuring invoices are paid in a timely fashion. To be successful, the right candidate must be a team player who is proactive with strong customer service orientation.
Key Responsibilities and Duties
- Daily oversight of invoice processing in our Inventory tracking system (FITS) and in the Corporate Accounts Payable System (INSPYRUS)
- Create recurring summary reports detailing outstanding issues with unprocessed invoices to be reviewed and assessed with the US MDS team
- Process requests to add, cancel or re-assign services due to moves, departures or change in business requirements
- Research and identify opportunities for cost reductions and savings
- Produce clear and measurable goals focused on continuous improvement.
- Interface with internal and external business teams to identify root cause of exceptions and assist with corrective and preventive action
- Train and coach peer team members
- University (Degree) Preferred
- 2+ Years Required; 3+ Years Preferred
- Physical Requirements: Sedentary Work
Career Level
6IC
Related SkillsBusiness Analysis, Business Process Improvement, Business Process Understanding, Collaboration, Consultative Communication, Negotiation, Nuveen Products/Services Acumen, Organizational Savviness, Project Management, Vendor / Partner Management
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
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