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Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Senior Staff Engineer will lead technical solutions on ServiceNow, focusing on CSM, SPM, and ITSM modules, mentoring teams, and ensuring architecture quality.
Top Skills:
Angular JsCsmGrcHrsdItilItomItsmJelly ScriptingServicenowSpm
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The role involves developing and implementing ServiceNow solutions, integrating third-party systems, mentoring team members, and ensuring high-quality delivery.
Top Skills:
AngularjsGlide ApisGrcHrsdItomItsmJavaScriptService PortalServicenow
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Senior Manager & People Lead will drive HR strategy for the Finance team, focusing on talent management, culture development, and organizational change initiatives.
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job DescriptionREQUIREMENTS:
- Experience 7+ years
- Strong experience in ServiceNow Development specializing in SPM, CSM, Service Portal, ITSM module.
- Hands-on experience in ServiceNow integrations with third-party systems.
- Experience in either of other modules i.e. ITOM or GRC or HRSD.
- Experience with scripting in ServiceNow using JavaScript, Glide APIs, and AngularJS.
- Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.
- Excellent communication and interpersonal skills
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production rollouts.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
