Staff Software Engineer, Backend - Customer Experience Team

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Cloud • Fintech • Cryptocurrency • NFT • Web3
Coinbase is a secure platform that makes it easy to buy, sell, and store cryptocurrency.
The Role
As a Staff Software Engineer on the Customer Experience Team at Coinbase, you will architect and develop a platform for language model applications. Responsibilities include providing technical structure, managing project priorities, mentoring team members, and writing high-quality code.
Summary Generated by Built In

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.

The Customer Experience CB-GPT Team is an ambitious team working on a groundbreaking new platform that will put the power of Language Models in the hands of users. Our vision is to democratize access to state-of-the-art AI by allowing anyone to leverage pre-trained models or customize models for their specific needs. As a staff software engineer on our team, you'll be at the forefront of this revolution. You'll get to work with some of the most advanced deep learning models in existence today and play a key role in shaping how people and businesses interact with and benefit from AI going forward.


What you’ll be doing (ie. job duties):

  • Architect and develop platform for all LLM use-cases in Coinbase
  • Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps
  • Manage individual projects priorities, deadlines and deliverables with your technical expertise
  • Mentor and train other team members on design techniques and coding standards
  • Write high quality, well tested code to meet the needs of your customers
  • Hands-on with coding
  • Build new services to meet critical product and business needs using Golang.
  • Design scalable systems to solve novel problems with modern cloud technology and industry best practices.
  • Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
  • Write high quality, well tested code to meet the needs of your customers.
  • Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose.
  • Review all feature designs within your product area and across the company for cross-cutting projects.
  • Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs.
  • Build pipelines to integrate with 3rd party vendors


What we look for in you (ie. job requirements):

  • 8+ years of experience in software engineering
  • You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
  • You write high quality, well tested code to meet the needs of your customers.
  • Experience in uplevelling junior engineers via processes and setting a high bar for them to follow
  • You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them
  • You’re passionate about building an open financial system that brings the world together.
  • You possess strong technical skills for system design and coding
  • Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices.


Nice to haves:

  • You have gone through a rapid growth in your company (from startup to mid-size).
  • You’ve worked with Golang, Docker, Postgres, MongoDB or DynamoDB.
  • Background in working in AI /LLM models is a plus.


Job ID: GPBE06IN

#LI-Remote

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    


Top Skills

Java
JavaScript
Python
The Company
3,700 Employees
Remote Workplace
Year Founded: 2012

What We Do

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system.

Why Work With Us

We’ve taken a huge challenge and made it into our mission: To create an open financial system for the world. To achieve this, we are building a team of smart, creative, passionate optimists, the kind of people who see opportunity where others see roadblocks. If this sounds like you, check out our open roles.

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