Strategic Enterprise Account Manager

We are looking for a Seoul-based Strategic Enterprise Account Manager to support the Chaebols, and enterprise sales across several industries. As a Strategic Enterprise Account Manager at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100.

You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Manager:-

• Develops and cultivates relationships with leaders and decision makers at large global customers / brands.
• Strong Industry knowledge with deep understanding of customers' initiatives and challenges.
• Delivers consultative and expert approach aligning to Customers (C-suite) initiatives.
• Leverages trusted relationships with customer executives to develop and position strategically important new business, expansion, and other opportunities.
• Drafts benchmark analyses highlighting how Dynatrace products and solutions can enhance customer revenue, returns, growth and overall performance.
• Crafts compelling and unique content for existing and prospective customers and prospective customers.
• Manages or ensures effective management of complex structures, contracts and terms of agreement.
• Actively manages Major Account performance metrics, identifying and recommending steps for process improvement.
• Manage and grow customers (2 to 3) with significant ARR $8M+.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.

• More than 15 years of successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem.
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Familiar with the observability and modern application market.

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.