Key
Responsibilities
:
Customer
Focus
● Understand customer needs and preferences to recommend suitable
jewelry pieces.
● Address customer queries
effectively and escalate complex issues when required.
Sales
Mastery
● Demonstrate knowledge of product categories, including features,
benefits, and competitive positioning.
● Communicate product value effectively to customers.
● Support the store in achieving store targets.
● Stay updated with the latest collections, and promotions.
Flexibility
and Change Management
● Adapt to varying shift timings and store requirements.
● Be open to transfers within the cluster area as per business
needs.
● Exhibit punctuality and readiness
to take on additional responsibilities when needed.
Store
Operations Excellence
● Assist the Senior style associate in processing store
deliveries, online order processing, and packaging.
● Assist in stock replenishment and visual merchandising.
● Ensure the store looks presentable, inviting, and adheres to
cleanliness standards.
● Support theft prevention by maintaining vigilance and following
protocols.
● Follow all company policies, work
processes and store standard operating procedures (SOPs).
Collaboration
● Collaborate with team members to ensure smooth store operations.
● Work as a cohesive team player,
contributing to group success.
Decision-Making
and Sensitivity
● Display sensibility and sensitivity when addressing customer
concerns.
● Use sound judgment in handling challenging situations while
maintaining brand standards.
Candidate
Requirement
:
● Graduate / HSC (Freshers) / SSC qualification with 2 years of
experience in retail.
● Must be above 18 years of age and below 28 years of age
● Good communication and interpersonal skills
● Ability to learn quickly
● Positive and enthusiastic attitude
● Excellent presentation and grooming standards
● Flexibility and adaptability to work varied shifts (including weekends
and evenings)
