The role involves customer support in supply chain planning, data analysis, process improvement, and leveraging best practices in planning systems.
Job Responsibilities
• Support our customers by resolving tickets efficiently, confidently, and with a high degree of quality.
• Perform customer support tasks for customers including reviewing and resolving alerts, target stock level delta review, supply orders execution, etc.
• Serve as a supporting role to the Planning team for planning solutions delivered by Baxter Planning
• Analyzing data to support customer requirements, provide time-bound planning system ticket resolutions
• Identify opportunities and drive continuous improvement
• Utilize Best Practices providing the best planning support services
• Drive Baxter Planning systems adoption across customer user base
Job Requirements
• Bachelor’s degree in any discipline and MBA in Supply Chain Management or equivalent experience
• 2 years of prior Supply Chain Management experience
• Effective written and verbal communication skills
• Fundamental understanding of supply chain management including planning, inventory management, demand management and supply planning.
• Excellent prioritization skills
• Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers
• Creative problem solving and technical skills including advanced Excel proficiency (Pivot Tables, VLookup, etc.)
• Strong initiative and competitive attitude to review processes and define better methods for supporting customer
• Support our customers by resolving tickets efficiently, confidently, and with a high degree of quality.
• Perform customer support tasks for customers including reviewing and resolving alerts, target stock level delta review, supply orders execution, etc.
• Serve as a supporting role to the Planning team for planning solutions delivered by Baxter Planning
• Analyzing data to support customer requirements, provide time-bound planning system ticket resolutions
• Identify opportunities and drive continuous improvement
• Utilize Best Practices providing the best planning support services
• Drive Baxter Planning systems adoption across customer user base
Job Requirements
• Bachelor’s degree in any discipline and MBA in Supply Chain Management or equivalent experience
• 2 years of prior Supply Chain Management experience
• Effective written and verbal communication skills
• Fundamental understanding of supply chain management including planning, inventory management, demand management and supply planning.
• Excellent prioritization skills
• Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers
• Creative problem solving and technical skills including advanced Excel proficiency (Pivot Tables, VLookup, etc.)
• Strong initiative and competitive attitude to review processes and define better methods for supporting customer
Top Skills
Excel
Baxter Planning Pune, Mahārāshtra, IND Office
Pune, India
Similar Jobs
Financial Services
The role focuses on supporting production applications, ensuring operational stability, monitoring systems, and troubleshooting issues in technology services.
Top Skills:
Aws SnowflakeItil FrameworkOracle DatabaseSQL
Financial Services
As a Reference Data Manager, you'll oversee operational workflows, manage a team, ensure effective resource planning, and lead governance efforts.
Top Skills:
AlteryxMS OfficePegaPythonSQLUi Path
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Manager oversees transparency reporting initiatives, ensuring compliance, managing projects, and providing analytics to stakeholders across global markets.
Top Skills:
AccessAribaBusiness ObjectsConcurCventExcelSAP
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
