Title Supply Chain Planner I
Department Customer Success
Reports to Supply Chain Planning Manager
Job Summary
The Supply Chain Planner I plays a critical role for our Customers. Utilizing a combination of Baxter Planning supply chain planning software and Best Practices, planners work to optimize and automate complex global supply chain networks. The planning position provides valuable experience that can be leveraged to transition into other roles within the company including implementation, consulting and business development.
Job Responsibilities
- Serve as a supporting role to other members of the Planning Team to help ensure customers receive exception value from planning solutions delivered by Baxter Planning
- Deliver Planning as a Service (PaaS) solution to customers by performing over 40 activities in eight practice areas such as:
- Analyze forecasts and model optimal target stock levels across supply chain networks throughout a product’s lifecycle
- Optimize inventory levels and approve supply orders based on customers’ specific needs and business constraints
- Review analytics to intelligently assign and track root causes for each non-optimal fulfillment of demand
- Analyze Data, Resolve Alerts, and Review/Place Orders
- Resolve Service Desk Tickets
- Drive continuous customer success by identifying opportunities for continuous customer improvement based on Baxter Planning’s Best Practice Scorecard
- Pull data/content for Business Reviews and analyze data with other team resources
- Work with cross-functional teams to develop new Best Practices and improve existing ones for delivering planning solutions
Job Requirements
- Bachelor’s degree in any discipline and MBA in Supply Chain Management or equivalent experience
- Effective written and verbal communication skills to influence/assist customer contacts
- Capability to work independently and in cross-functional teams that are passionate about delivering value to customers
- Excellent prioritization skills
- Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers
- Creative problem solving and technical skills including advanced Excel proficiency (Pivot Tables, VLookup, etc.)
Strong initiative and competitive attitude to review processes and define better methods for
Top Skills
What We Do
Baxter Planning provides solutions built for the service supply chain. Our software is developed based on proven best practices, industry expertise, and partnerships with our customers to automate inventory planning.
We replace spreadsheets and manual processes with a Total Cost Optimization methodology to deliver the best service level at the lowest possible cost.
Global clients deploying our software include: Avaya, Ciena, Extreme Networks, NetApp, Bio-Rad, and more.
