Sustainability and Customer Success Manager

Teamified Introduction: 

Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.

About our Client:

Our Clients are on a mission to reduce the barriers to net zero and help companies comply with climate legislation! Companies are increasingly looking for ways to show their commitment to combating climate change, attract environmentally conscious customers and talent and comply with new standards, but existing solutions are often perceived as too hard and/or too expensive. Our client enables SMEs to measure, reduce and report their carbon emissions from their operations and supply chain in a matter of days, not months. We leverage software, AI and expert support to redefine the pathway to Net Zero and make it accessible to companies of any size, in any industry.

Short Description:

We are seeking a passionate and motivated sustainability professional with a growth mindset to help us on our mission to enable every business to advance on their journey to Net Zero.

Key Responsibilities

• Drive commercial outcomes by helping clients unlock the full value of our Clients platform and move confidently toward climate reporting and reduction goals
• Oversee the delivery of accurate, audit-ready carbon inventories for clients in alignment with evolving regulatory standards (e.g. ASRS, ISSB, GHG Protocol)
• Act as a subject matter expert and thought leader, representing Our Client in client conversations, industry forums, and external communications
• Collaborate closely with sales, product and customer success teams to scope solutions for complex client needs and support successful onboarding
• Identify opportunities to improve product features, data quality, and automation by sharing client feedback with Our Clients product and engineering teams
• Stay current on climate disclosure frameworks, market trends, and assurance requirements to ensure our Client and its clients remain ahead of the curve
• Mentor junior team members and contribute to building Our Client internal sustainability knowledge base and culture of continuous learning

Qualifications:

• 4+ years of experience in sustainability, climate consulting, or corporate carbon accounting, ideally with exposure to technology-led service delivery
• Demonstrated ability to create audit-ready carbon inventories and advise on data quality, boundary setting, documentation, and audit preparation, aligned to the GHG Protocol
• Understanding of relevant climate disclosure frameworks such as ASRS, ISSB/IFRS S2, TCFD, and CDP
• Experience using AI and automation tools (e.g. GPT-based assistants, workflow automation platforms, or Python/Excel scripting) to streamline processes and scale delivery
• Strong track record of working directly with senior clients and stakeholders to deliver tailored, high-quality sustainability outcomes
• Ability to translate complex technical concepts into clear, client-friendly insights and practical action plans
• Experience collaborating cross-functionally with sales, product, and customer success teams in a fast-paced, high-growth environment
• Insatiable hunger to learn, flexibility, self starter, resilience and creativity - this is an agile startup environment with lots of ambiguity!
  

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• Provident Fund
• Gratuity

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!