At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Brown Brothers Harriman is currently recruiting a Senior Systems Business Analyst to join our Capital Partners Technology Team.
The Systems Business Analyst, Sr acts as a liaison between Capital Partners' Systems and Capital Partners business groups. The individual is responsible for defining and documenting business needs and functional requirements and ensuring technology solutions enhance and support the business operations. The individual also identifies technology alternatives and recommends system solutions to business and technical audiences. The Senior Systems Business Analyst participates in all phases of the systems development life cycle.
JOB DUTIES: Duties include, but are not limited to as applicable under local laws
1. Planning and Organization
- Develop clear, concise methodology documents, which requires proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc.
- Review and assist in development of project plans, project workflows and resource assignments as requested by Project Manager.
- Facilitate the definition of functional requirements by working with programmer analysts and users in prototyping and design sessions.
- Translate and present project concepts into effective visual images which clarify design elements and issues for both business and technical audiences
2. Project Management
- Manage distinct efforts (epics) through the iterative development process as assigned by the Project Manager.
- Ensure methodology is followed for efforts and overall projects; provide meaningful feedback in accordance with departmental standards and guidelines.
- Maintain issue log; coordinate and support communications surrounding both systems and user acceptance for assigned effort(s).
- Identify, mediate, resolve and eliminate miscommunications between business and technical project team members.
- Conduct user training.
3. Execution
- Use SQL or reporting/BI tools (such as Qlik Sense) to perform data analysis, validate report requirements and confirm test results.
- Participate in development of test strategy, test plans and test cases
- Translate system workflows into system configuration
- Participate in test execution and document results
4. Coaching & Development
- Provide coaching and training to more junior team members across roles.
- Identify and recommend improvements to the iterative development process itself, through retrospectives with business and Systems participants. Document and implement those changes in cooperation with the Project Manager
3. Management
- Key management interface with both internal and external users in the development of technology-based solutions.
- Manage staffing to ensure sufficient production support coverage and monitor staff assignments to ensure key project deliverables are met.
- Consistently provide employees with constructive and timely feedback, both positive and negative.
- Manage scheduled absences and monitor unplanned absences.
- Develop employees by providing training, mentoring, appropriately challenging assignments and assistance with career planning.
- Assist in the hiring process of qualified personnel.
Qualifications include:
- 7+ years experience at a financial services company - preferably with Private Banking and/or Investment Management experience
- Working directly with business counterparts to clarify their requests, translate them to workable functional requirements, and coordinate acceptance testing
- Working directly with development teams to describe requirements, answer questions, and perform integration/QA testing
- 2+ years of experience working in an iterative development environment (any framework), or demonstrated success adapting to and thriving in alternative development methodologies
- Professional communication skills
- Able to use standard desktop tools effectively, including Microsoft Office and Lotus Notes
- Able to use wide range of office automation software, such as more advanced Excel techniques, PowerPoint presentations, FrontPage, etc.
Salary Range
$120,000 - $170,000
BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
