What you can expect
As the Talent Acquisition COE Lead at Zoom, you'll build a high-performing team of Talent Acquisition professionals (including Senior Recruiters and Sourcers) based in India. This team will be focused on Technical hiring in the India market with overflow capacity for both technical and non-technical roles across APAC, EMEA, and AMER regions. You will lead a high-performing team that delivers an exceptional client and candidate experience through results and credibility, while enabling future organizational growth across multiple regions. You will play a pivotal role in adopting and measuring strategies and processes introduced by operations and TA leadership, localizing these global processes to regional relevance when necessary.
About the Team
We support Zoom’s overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.
Responsibilities
Leading Talent Acquisition professionals in leveraging productive recruitment channels to attract top
talent
Mentoring, coaching and developing team performance across multiple specialties and regions
Building partnerships with business leaders and provide market intelligence on recruitment trends
Shaping business decisions based on data analysis from India and overflow support activities
Providing management reports on progress and ensure compliance across systems
Leading key TA projects in India and participate in global initiatives
Aligning India processes with global standards while adapting to regional needs
What we’re looking for
Have 8+ years of related experience with a Bachelor's degree; or 6+ years with a Master's degree
Have 3+ years of people management experience leading recruitment teams in multi-regional contexts
Have excellent data-driven decision-making skill and strategic initiative experience
Have a deep understanding of the India talent market, with knowledge of APAC, EMEA, and AMER landscapes
Be highly organized, operationally astute, and data-oriented
Be resilient and solution-focused with ability to adapt to different regional requirements
Have excellent communication skills with ability to influence across cultural contexts
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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