Team Leader Prime Financial Services-Equities Ops

Job Description
Join our dynamic Break Resolution and Analytics team, where your expertise will shape the future of Equity Operations. Collaborate with talented professionals and leverage cutting-edge BI tools to deliver actionable insights. Be part of a culture that values innovation, flexibility, and diversity.
Job Summary:
As a Break Resolution and Analytics Analyst within the Break Resolution and Analytics team, you will perform root cause analysis and drive process improvements for core Equity Operations in India. You will generate actionable insights using BI tools to enhance operational efficiency and quality. Your role will support self-solve initiatives and empower teams to achieve operational excellence.
Job Responsibilities:

• Perform root cause analysis on operational issues and process breaks
• Generate actionable insights for Equity Operations teams
• Utilize BI tools such as Alteryx, PowerBI, UIPath, Tableau, and Qlikview
• Collaborate with multiple teams across Equity, F&O, and OTC stacks
• Escalate bottlenecks effectively to ensure timely resolution
• Manage and analyze multiple metrics to identify focus areas
• Influence other teams to prioritize deliverables
• Support process improvements in a self-solve mode
• Build strong relationships with diverse stakeholder groups
• Communicate findings and recommendations clearly
• Drive efficiency and quality enhancements in operational processes

Required Qualifications, Capabilities and Skills:

• Hold a graduate degree with at least 4 years of experience in Operations within Investment Banking or Financial Services
• Demonstrate strong analytical and presentation skills with attention to detail
• Exhibit a high sense of ownership and responsibility
• Motivate and manage teams effectively
• Drive results through communication, influence, and collaboration
• Adapt to flexible working hours as required
• Manage time efficiently to meet exchange and front office deadlines

Preferred Qualifications, Capabilities and Skills:

• Display drive, energy, and enthusiasm with a results-driven mindset
• Work effectively as a team player at all organizational levels
• Influence others to achieve consensus and shared goals
• Maintain reliability, trustworthiness, and commitment orientation
• Apply solid intellectual capacity for continuous process improvements
• Deliver excellent client focus and customer care practices
• Communicate complex ideas clearly to diverse audiences

Location Description (Bangalore & Mumbai)
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.