Lead change management initiatives to enhance employee experiences, provide strategic guidance, and develop effective communications and training programs.
Job Description
There is nothing more exciting than being at the center of impactful change, career growth and development in the rapidly growing field of Technology, Data and Product. If you have a passion for solving problems, delivering top-notch employee experiences, and are ready to lead on projects that create impact across the business apply today.
As a Talent Change Management Lead within the Global Technology Change Team, you will have the chance to shape careers, work on growing skills-based awareness across the organization, and create opportunity for learning and development. As a team, we will need to build and manage effective relationships across the Talent organization with clients to enhance experience by delivering simple, clear and consistent messaging across the organization. You will collaborate and with wider change management teams to shape solutions that meet TDP (Tech Data Product) tailored needs as well as influence, adopt and align to standards and solutions being set firmwide.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
There is nothing more exciting than being at the center of impactful change, career growth and development in the rapidly growing field of Technology, Data and Product. If you have a passion for solving problems, delivering top-notch employee experiences, and are ready to lead on projects that create impact across the business apply today.
As a Talent Change Management Lead within the Global Technology Change Team, you will have the chance to shape careers, work on growing skills-based awareness across the organization, and create opportunity for learning and development. As a team, we will need to build and manage effective relationships across the Talent organization with clients to enhance experience by delivering simple, clear and consistent messaging across the organization. You will collaborate and with wider change management teams to shape solutions that meet TDP (Tech Data Product) tailored needs as well as influence, adopt and align to standards and solutions being set firmwide.
Job Responsibilities
- Develop and execute change management strategies that align with the organization talent objectives. Lead and provide strategic guidance in the design and implementation of change initiatives to achieve defined strategic outcomes.
- Adopt effective strategies to understand your target audience so change approaches & campaigns are effective and compelling.
- Create comprehensive change management plans, including communication strategies, stakeholder engagement, and risk mitigation. Identify potential barriers to change and develop solutions to overcome them, with support from measurement and reporting approach to track the engagement and impact.
- Deliver all agreed change and readiness work, proactively managing any direct & indirect partners to ensure activities are completed effectively and efficiently and building (or feeding into) appropriate governance structures to ensure decisions are made swiftly with the correct decision makers.
- Build and manage effective relationships with senior leadership, Human Resource teams, and other departments to ensure alignment and support for change initiatives. Be in lock step with the aligned Strategy/ Program manager(s); understanding the broader outcomes & context, and actively providing input into their roadmap and change approach.
- Develop and deliver communication plans to ensure clear and consistent messaging throughout the organization. Communicate in clear, concise & accessible way using structure and repeatable processes.
- Design & implement targeted training programs to support employees during transitions and enhance their skills
- Establish metrics to evaluate the effectiveness of change management initiatives, tracking engagement, assessing impact and continuously refining strategies based on data-driven decisions.
- Monitor progress and provide regular updates to senior leadership on the status of change initiatives.
- Foster a culture of continuous improvement by encouraging feedback and innovation across the TDP (Tech Data Product) Talent Function, Identifying opportunities for process optimization, best practice implementation and knowledge sharing across our community to help mitigate cross-impacts, risks & gaps.
Required Qualifications, Capabilities, and Skills
- Ability to develop and implement long-term change management strategies that align with organizational goals & anticipate future trends to prepare proactive strategies
- Deep understanding of change management principles, methodologies and best practice with experience in successfully leading complex change initiatives within Human Resources or talent functions
- Excellent verbal and written communication skills to convey change management strategies, plans and updates clearly across multiple stakeholders and audiences
- Advanced skills in building and maintaining strong relationships with key stakeholders to facilitate change
- Strong analytical skills to identify challenges, develop innovative solutions & make data-driven decisions to evaluate the impact of change initiatives
- Proficiency in prioritization of demands and managing multiple projects simultaneously on time, to budget and with quality
- Ability to assess training needs and experience in designing and implementing content and training programs to support employees during transitions
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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