The Technical Consultant at Bosch will provide IT infrastructure and application implementation solutions, oversee enterprise IT application migration, and ensure operational readiness. Responsibilities include technical consulting for escalations, developing disaster recovery and automation processes, and maintaining high standards of service delivery to ensure customer satisfaction.
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
- Provide IT infrastructure and Application implementation solutions in Enterprise IT
- Enterprise IT Application Infrastructure Migration and Upgrades
- Service Design and Transitions (On-boarding new Applications, participate in due diligence, defining roadmap, Implementation of new services, transition plan, competency development and go-live support)
- Operation Readiness (governance and process implementation)
- Technical Consulting for Customer Escalations in collaboration with onsite / offshore team / customer coordinators and Stakeholders
- Proof of Concepts, Technical documentation, and technical trainings
- IT security implementations for On-premises and Cloud infrastructure
- Conceptualization - Disaster Recovery, Backup and Restoration, Data Disposal and Decommission
- Continuous improvement of Infrastructure Lifecycle Management and Automation
- Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
- Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
- Support in Proposals preparation for new and existing services
- Should be able travel to customer location for business needs
- Provide On Call readiness support if applicable
Qualifications
B.E/B.Tech /M. Tech / MCA
Additional Information
8-10years
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