As the India Salesforce Associate Director, you will be responsible for leading Riveron’s Salesforce team in India, ensuring successful project delivery, managing and mentoring resources, driving practice growth, and supporting go-to-market (GTM) initiatives. This is a leadership role requiring a strong balance of technical, managerial, and business development expertise. You will collaborate closely with U.S.-based leadership and clients to ensure Riveron delivers high-quality Salesforce solutions that align with business objectives.
Who You Are:
- Experienced Salesforce Leader:
- You possess a deep understanding of Salesforce technologies and solutions, with hands-on experience in leading Salesforce projects.
- Your expertise includes not just technical delivery but also managing and scaling Salesforce teams, ensuring high-quality project execution and customer satisfaction.
- Balanced Technical & Managerial Expertise:
- You have a strong technical background in Salesforce, combined with exceptional managerial and leadership skills.
- You excel in balancing the technical aspects of Salesforce implementations with effective team management and strategic business initiatives.
- Results-Oriented Problem Solver:
- You are focused on driving results through efficient project execution, risk management, and continuous improvement.
- You bring a proactive, solution-oriented mindset to resolve challenges quickly and effectively, ensuring that both internal teams and clients stay on track.
- Mentor & Team Builder:
- You have a passion for mentoring and developing talent, ensuring that your team members have the support and guidance they need to grow.
- You are adept at managing a diverse team of Salesforce professionals (developers, consultants, architects, QA specialists) and ensuring their continuous development and career growth.
- Strategic Thinker with Business Acumen:
- You think strategically, understanding how Salesforce projects align with broader business goals and how to drive business value through technology.
- Your business development skills are key in supporting pre-sales activities, expanding market presence, and building strong client relationships.
- Adaptable & Innovative:
- You stay ahead of industry trends, constantly learning and adapting to the latest Salesforce innovations and best practices.
- You bring an innovative mindset, looking for new ways to improve processes, implement cutting-edge solutions, and stay ahead of the competition.
- Client-Centric Professional:
- You place a high priority on client success and satisfaction, ensuring clear communication, alignment with business needs, and fostering long-term relationships.
- You are a trusted point of contact for stakeholders, ensuring seamless interactions and collaboration between clients and internal teams.
- Proven Leadership in Expanding Practices:
- You have experience leading and growing Salesforce practices, expanding service offerings, and driving team growth.
- Your leadership ensures that the Salesforce practice evolves and stays competitive in the ever-changing tech landscape.
- Collaborative & Cross-Functional:
- You thrive in working with cross-functional teams, leadership, marketing, sales, and other internal teams.
- Your collaborative approach ensures that you align various team goals and initiatives toward achieving broader business objectives.
What You’ll Do:
- Salesforce Project Delivery & Execution:
- Lead the end-to-end delivery of Salesforce projects, ensuring alignment with client goals, timelines, and budgets.
- Implement best practices, methodologies, and quality standards to ensure successful Salesforce implementations.
- Manage risks, resolve issues, and govern project execution to guarantee client satisfaction and project success.
- Drive continuous improvement in project efficiency and effectiveness.
- Resource & Team Management:
- Lead and mentor a growing team of Salesforce professionals in India, including developers, consultants, architects, and QA specialists.
- Oversee resource allocation and workload balancing and drive professional development initiatives for team members.
- Play a key role in recruiting, onboarding, and retaining top Salesforce talent while fostering a high-performance culture.
- Promote career growth opportunities and ensure your team is supported in their professional development.
- GTM & Pre-Sales Support:
- Collaborate with leadership to support pre-sales activities, including proposal development, solutioning, and estimations.
- Engage with potential clients to highlight Riveron’s Salesforce capabilities and value proposition.
- Work with Sales and Marketing teams to develop and execute Salesforce GTM strategies, expanding Riveron’s market footprint.
- Practice & Capability Building:
- Lead the growth of Riveron’s Salesforce practice in India, identifying and driving strategic initiatives for expanding services and capabilities.
- Stay up to date on Salesforce innovations and industry trends to continually evolve and enhance Riveron’s service offerings.
- Establish and refine internal processes for efficient delivery, knowledge sharing, and thought leadership.
- Stakeholder & Client Relationship Management:
- Serve as a key point of contact for stakeholders, ensuring clear communication and alignment with client needs and expectations.
- Build and maintain strong relationships with both internal teams and external clients, driving customer success and engagement.
- Lead ongoing relationship management and account growth initiatives to foster long-term client partnerships.
Required Skills & Qualifications:
- 10+ years of experience in Salesforce project delivery, with at least 5 years in a leadership role.
- Strong experience in delivering Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, etc.).
- Deep technical knowledge of Salesforce, including development (Apex, Lightning), integration, and configuration.
- Proven leadership skills, with experience in managing and growing diverse Salesforce teams.
- Expertise in agile project management methodologies and delivery of complex Salesforce projects on time and within budget.
- Strong experience in client engagement and managing executive-level relationships.
- Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.
- Proven problem-solving skills with a focus on delivering creative solutions to business challenges.
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About Riveron:
Riveron, a business advisory firm backed by Kohlberg & Company, has recently acquired Yantra.
At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
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