Job Level 3 (Individual Contributor)
Location: Pune or Bangalore
Experience: 6-8 Years
Role Overview:
We are seeking an experienced Technology Operations Specialist based in Pune or Bangalore with a strong background in technology operations and service excellence. This role requires a highly motivated professional with a "get-it-done" attitude who can work independently, manage projects from end to end, and deliver impactful solutions. You will play a critical role in optimizing operational processes, driving automation, and ensuring system reliability and efficiency.
Key Responsibilities:
- Technology Operations Expertise:
- Manage and enhance multiple operational processes with a focus on Change Management, Availability Management, Asset Management and CMDB.
- Implement innovative solutions to improve operational efficiency and compliance.
- Automation and Engineering Mindset:
- Apply engineering mindset to enhance system reliability, reduce toil, and optimize performance monitoring.
- Ideate automation to eliminate repetitive tasks and improve operational excellence.
- DevOps & Cloud Knowledge:
- Understand CI/CD principles and cloud platforms to collaborate effectively with engineering teams.
- Support cloud initiatives through governance and alignment with operational goals.
- Execution Excellence:
- Independently lead and execute multiple technology operations projects with a focus on delivering results.
- Solve problems effectively under tight timelines and changing priorities.
- Stakeholder Communication:
- Present actionable insights, recommendations, and updates to senior stakeholders.
- Collaborate with leadership to align technology operations with strategic initiatives.
Qualifications:
- Technical Skills:
- In-depth knowledge of operational processes, particularly in Change & Release Management, Asset Management, and CMDB.
- Familiarity with concepts like error budgets, DevOps, CI/CD principles and experience with cloud platforms (AWS, Azure, or GCP).
- Execution Excellence:
- Proven ability to take ownership and independently deliver complex projects.
- Strong decision-making and problem-solving skills to tackle challenges with a "get-it-done" mindset.
- Behavioural Attributes:
- Self-motivated, quick learner, and proactive problem solver.
- Exceptional communication and presentation skills, with the ability to engage senior stakeholders effectively.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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