Unlock your potential in a change delivery team where you can grow your career while improving how clients and businesses experience digital operations.
As a Testing Associate in Cross Product Change Services within Digital Platform Services, you support change programs that enhance digital capabilities across securities services. You partner with product, application development, operations, and quality teams to translate requirements into clear test scenarios and evidence-based outcomes. You help strengthen controls, improve client experience, and contribute to scalable infrastructure through disciplined test planning and execution.
Job Responsibilities:
- Analyze business requirements to confirm scope, assumptions, and test coverage needs across custody, settlements, and asset servicing change programs
- Define current and target process flows to document the operational impact of technology and process changes
- Document test strategy, test plan, entry criteria, and exit criteria in line with established team practices
- Develop user acceptance testing scenarios and scripts that are traceable to requirements and control objectives
- Execute agreed test scenarios, capturing results and evidence in Jira
- Record defects and gaps clearly, including steps to reproduce, expected outcomes, and supporting evidence
- Identify delivery risks and issues early, proposing practical mitigation actions to protect timelines and quality outcomes
- Track testing progress, dependencies, and actions through to closure, maintaining transparency for stakeholders
- Coordinate meetings, materials, and minutes to keep delivery teams aligned on decisions and next steps
- Communicate status, risks, and blockers to management and stakeholders with timely, concise updates
- Demonstrate quality leadership through ownership, constructive challenge, and consistent execution standards
Required qualifications, skills, and capabilities:
- Demonstrate functional experience in at least one domain such as payments, custody, trade instruction capture, settlements, asset servicing, cash management, client onboarding, reference data, or fund services
- Hold a graduate or postgraduate degree
- Evidence 5+ years of experience in the financial services industry
- Apply structured problem-solving skills to break down complex topics, synthesize insights, and recommend practical actions
- Manage priorities independently to deliver tasks to completion under tight deadlines
- Build effective stakeholder partnerships, including engagement with senior leaders and business contacts
- Produce clear written communication and deliver confident verbal communication suited to varied audiences
- Maintain organized documentation practices across testing and delivery artifacts
Preferred qualifications, skills, and capabilities:
- Demonstrate testing experience in change delivery environments supporting operations, product, or technology outcomes
- Apply experience with analytics and automation tools such as Oracle Analytics Cloud, Oracle Business Intelligence Enterprise Edition, Visual Analyzer, Oracle Business Intelligence Publisher, Alteryx, Tableau, Python, SQL, or PL/SQL
- Demonstrate exposure to cloud platforms such as Amazon Web Services or Oracle Cloud
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
