Job Description
Join JPMorgan's dynamic Middle Office team as a Team Leader, where your expertise in derivatives and fixed income will drive operational excellence. We value proactive leadership and client focus, offering you the opportunity to build strong relationships and influence change. Be part of a team committed to delivering seamless and error-free trade support.
Job Summary
As a Trade lifecycle Analyst within the Middle Office, you will oversee trade support processes, ensuring accuracy and compliance with SOPs. You will take ownership of client relationships, delivering solutions independently and effectively. Your role will involve engaging with team members to foster talent and drive operational improvements.
Job Responsibilities
- Ensure accuracy in processing according to SOPs
- Identify and escalate errors/exceptions promptly
- Respond to inquiries and resolve them timely
- Comply with firm policies and SOPs.
- Navigate systems quickly and accurately
- Collaborate with internal teams to resolve exceptions
- Partner with technology teams for improvement opportunities
- Address day-to-day queries within SLAs
- Monitor daily workflow queues for timely completion
- Escalate issues to management as needed
- Maintain strong working relationships within and outside the team
Required qualifications, capabilities, and skills
- Hold a Bachelor's Degree with strong academic record
- Demonstrate proficiency in Microsoft Office products
- Exhibit excellent verbal and written communication skills
- Work effectively under pressure
- Grasp concepts and procedures quickly
- Work independently with minimal supervision
- Understand trade lifecycle and Middle Office controls
Preferred qualifications, capabilities, and skills
- Possess further education, such as a Master's in Commerce or Accounts
- Have knowledge of derivatives systems (JPMC or banking systems)
- Show proficiency in written and spoken English
- Demonstrate client focus and relationship-building skills
- Exhibit strong problem-solving and negotiation abilities
- Prioritize effectively and manage deadlines
- Engage team members and foster talent development
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
