Job Description
Introductory market language
The Fees Operations team collaborates closely with Technology and Business leadership to optimize fee-related processes across the bank. Our mission is to ensure seamless integration and alignment of fee operations within and across Lines of Business (LOBs), fostering a culture of global process consistency and adherence to industry standards. We are dedicated to transforming the organization's capabilities by shifting focus from routine tasks to high-value activities, thereby enhancing operational efficiency and client satisfaction.
Job Summary
As a Vice President in our Fees Operations Process, you will be at the forefront of driving excellence and innovation within our team. You will be responsible for managing and supervising a talented group of 10-15 professionals, ensuring that our fee operations are efficient, accurate, and aligned with the strategic goals of the firm.
Job Responsibilities:
- Manage and supervise a team of 10-15 people, fostering a culture of excellence and collaboration. Your leadership will be pivotal in driving transformation and defining the long-term strategy for the process.
- Engage in transformation and strategy discussions with multiple stakeholders, managing system changes from legacy to strategic, and ensuring the adoption of best practices across the firm.
- Drive efficiencies and reduce manual processing by questioning existing processes and finding more efficient solutions. Your role will involve partnering with Operations and Technology to implement intelligent automation tools like Alteryx and Python.
- Focus on talent management and grooming, guiding and coaching individuals to achieve their career goals. Conduct performance reviews and drive positive energy within the team.
- Ensure relevant and adequate controls are in place, maintaining a strong control and risk mindset. You will be responsible for ensuring the right structure is in place to support the Front-Office with their queries.
- Maintain a strong client focus, ensuring that our services meet the highest standards of quality and reliability.
- Drive project testing and ensure successful implementation of new initiatives.
Required qualifications, capabilities and skills
- Experience: At least 12 years of work experience with 5 years as a people leader, demonstrating strong analytical skills, methodic approach, and attention to detail.
- Technical Skills: Exposure and experience working on intelligent automation tools like Alteryx, Python, etc.
- Adaptability: Ability to perform in a fast-paced environment and handle multiple tasks with excellent time management and prioritization skills.
- Communication: Excellent written and verbal communication skills, with the ability to engage and motivate individuals.
- Problem Solving: Ownership of issues and a proactive approach to problem-solving, driving initiatives, and motivating individuals.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
