Trading Services Associate

Job Description
Join a dynamic team at the heart of CPG Middle Office Operations in Mumbai. Shape process improvements and deliver strategic initiatives. Collaborate globally to elevate collateral management and operational controls.
Job Summary:
As an Associate in the CPG Middle Office Operations & Project Management team, you support daily controls and drive process enhancements. You collaborate with global and local teams to ensure robust collateral management and operational excellence. You manage strategic projects, delivering impactful results and key initiatives.
Job Responsibilities

• Execute daily collateral management processes with precision and compliance
• Perform root cause analysis and resolve exceptions efficiently
• Maintain and enhance control frameworks to mitigate operational risk
• Lead process improvement initiatives, including automation and workflow optimization
• Coordinate with technology, product, and business partners to deliver project milestones
• Prepare and present impactful project updates and recommendations to senior management
• Build strong relationships with internal and external stakeholders
• Communicate effectively through presentations, emails, and meetings
• Analyze operational data to identify trends and drive insights
• Develop and maintain dashboards and reporting tools for management oversight
• Ensure adherence to firmwide policies, procedures, and regulatory standard

Required qualifications, capabilities, and skills

• Hold a bachelor's degree in Finance, Business, Economics, or related field
• Demonstrate minimum 3 years of experience in financial services operations
• Exhibit strong analytical, problem-solving, and organizational skills
• Manage multiple priorities and deliver results in a fast-paced environment
• Communicate clearly and manage stakeholders effectively
• Utilize MS Excel, PowerPoint, and data visualization tools proficiently
• Apply automation or project management tools to enhance processes

Preferred qualifications, capabilities, and skills

• Display experience in collateral management or middle office functions
• Leverage project management methodologies for successful delivery
• Adapt quickly to changing business needs and environments
• Collaborate across global teams and diverse functions
• Innovate and drive process enhancements proactively
• Interpret complex data and present actionable insights
• Support audit, compliance, and risk reviews with detailed documentation

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.