Job Description
Introductory market language
If you are a self-motivated, fast-paced production enthusiast, then you have found the right team!
Job Summary
As a Transactions Specialist II, on the Deposit Review Operations team, you will be responsible for reviewing transaction images deposited through self-service platforms such as ATMS and Mobile Quick Deposit for negotiability criteria. The main functions of this role are technology based and are accessed via computer applications. Deposit Review Operations (DRO) is within the Payment Services group, which provides a variety of services for both individual and corporate customers across all JPMorgan Chase lines of business. The business units within the group continually implement cutting edge technology, and their commitment has distinguished them as an industry leader.
Job Responsibilities:
- Ensure compliance with required IPH (Items per hour) levels.
- Maintain high accuracy to mitigate the risk of direct financial loss.
- Cross-train in various functions to provide backup for other functions within payment services.
- Demonstrate attention to detail and a commitment to quality.
- Adhere to firm-wide quality standards.
- Actively engage with the team to meet case completion timelines.
- Communicate and escalate issues to management as necessary.
Required qualifications, capabilities and skills
- Bachelor's Degree and/or Graduate Degree.
- Strong computer skills, including 10-key proficiency.
- Proficient typing skills with a minimum of 10,000 keystrokes per hour.
- At least 2years of experience in the Financial Services industry, with a proven track record in Banking operations.
- Strong research, analytical, and comprehension skills, with the ability to analyze data sets in check images.
- Ability to work independently on multiple assignments in a deadline-driven, regulatory environment.
- Quick learner with the ability to grasp concepts and procedures rapidly.
- Detail-oriented and analytical mindset.
- Flexibility to work overtime, holidays, and weekends as needed.
- Strong sense of ownership and responsibility.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
