At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary:
The Transition Manager is responsible for planning, executing, and overseeing all aspects of organizational transitions, ensuring minimal disruption to business operations and successful adoption of new processes, systems, or structures. This role requires strong leadership, communication, and project management skills to navigate complex change initiatives and effectively engage diverse stakeholders.
Key Responsibilities:
Strategic Planning & Development:
Develop comprehensive transition plans and strategies aligned with organizational goals and objectives.
Define scope, objectives, timelines, resources, and budget for transition projects.
Conduct thorough assessments of current state and future state to identify gaps, risks, and opportunities.
Collaborate with senior leadership to define success metrics and monitor progress against these metrics.
Project Management & Execution:
Lead and manage transition projects from initiation to closure, adhering to established methodologies and best practices.
Create detailed project schedules, outlining tasks, milestones, and dependencies.
Coordinate with cross-functional teams (e.g., IT, HR, Operations, Finance, Legal) to ensure alignment and seamless integration.
Monitor project progress, identify potential roadblocks, and implement corrective actions.
Manage project budget, resources, and vendor relationships as needed.
Stakeholder Engagement & Communication:
Identify and engage all relevant stakeholders, including employees, management, clients, and third-party vendors.
Develop and implement effective communication strategies to keep stakeholders informed of progress, changes, and impacts.
Facilitate workshops, training sessions, and meetings to educate and prepare staff for the transition.
Act as a central point of contact for transition-related inquiries and concerns.
Manage resistance to change and build consensus among stakeholders.
Risk Management & Mitigation:
Proactively identify potential risks and challenges associated with the transition.
Develop and implement risk mitigation strategies to minimize negative impacts.
Develop contingency plans for unforeseen circumstances.
Conduct post-transition reviews to evaluate success, identify lessons learned, and refine future transition processes.
Process Improvement & Documentation:
Analyze existing processes and workflows to identify areas for improvement during the transition.
Document new processes, procedures, and policies to ensure clarity and consistency.
Ensure all project documentation is complete, accurate, and archived appropriately.
Contribute to the continuous improvement of the organization's transition framework and methodologies.
Required Skills and Qualifications:
Bachelor's degree in Business Administration, Project Management, IT, or a related field. Master's degree or relevant certifications (e.g., PMP, PRINCE2, Change Management) are a plus.
10+ years of proven experience in managing complex organizational transitions, change initiatives, or large-scale projects.
Strong understanding of project management principles and methodologies.
Excellent leadership, communication (written and verbal), and interpersonal skills.
Demonstrated ability to influence and collaborate effectively with stakeholders at all levels of an organization.
Analytical mindset with strong problem-solving abilities and attention to detail.
Ability to manage multiple priorities, adapt to changing circumstances, and work effectively under pressure.
Proficiency in project management software (e.g., Jira, Microsoft Project) and collaboration tools.
Experience with risk management and contingency planning.
Preferred Qualifications (Optional):
Experience in a specific industry (e.g., BPO, IT Services, Finance, Healthcare).
Knowledge of specific transition management frameworks (e.g., ITIL Service Transition).
Experience with large-scale system implementations or mergers/acquisitions.
