Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Summary:
Bottomline Technologies is seeking a smart, highly motivated individual to work as a DevOps Engineer.
Position Title: Senior DevOps Engineer
Location: Bengaluru, India
Key Skills: .NET Framework, Jenkins, GitLab, Helm Chart, Argo, K8S
This position will be responsible for systems & application uptime in a high-availability customer facing business critical 24x7 SaaS environment where uptime is critical and requires immediate response to service impacting issues.
You will work with a dynamic and independent team of development engineers and other functions such as Cloud Infrastructure hosting, Cloud Automation Engineering, Security and production support teams to provision cloud resources for hosted solution. You will actively drive DevOps automation activities in collaboration with engineering teams, sizing/tuning of cloud resources and automated alerting/monitoring tools for services and Infrastructure resources.
Essential Job Functions:
- Deploy and maintain infrastructure & Bottomline solutions hosted in the private and public cloud.
- Application release management, configuration, upgrades & support of Java microservices, open-source tools and third-party services in a SaaS environment.
- Identify, diagnose, and resolve complex technology issues efficiently in live production environment
- Work closely with the Engineering and Cloud Infrastructure team to escalate issues for triage and resolution.
- Lead Cloud automation initiatives to avoid recurrence of issues and trigger automated action to improve system availability
- Establish automated proactive monitoring of all systems/services/networks to detect and resolve problems to ensure uninterrupted operation of all infrastructure systems.
- Lead implementation of DevSecOps practices in collaboration with Security team
- Collaborate with Architects and engineering team in preparing scalable network & deployment architecture covering failover and DR setup
Essential Experience:
- Coding experience on backend using .NET Framework, .NET Core
- Design, implement, and manage CI/CD pipelines to automate and streamline the build, test, and deployment processes.
- Good Development Skills in
- Proficiency in CI/CD tools such as Jenkins, GitLab CI, ArgoCD, Helm Chart or similar tool.
- Good understanding of Operating Systems (Unix/Linux, Windows) and networking (TCP/IP, SNMP, SMTP, DNS, HTTP, SSL/TLS, VPN, routing tables),load balancer (F5) and Firewall setup
- Manage containerization and orchestration using Docker, Kubernetes, or similar technologies.
- Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef,Puppet.
- Web Server/Application Server deployments and administration.
- Perform regular system updates and patching to maintain the health and security of systems.
- Understanding of multi-tier architecture, Web based development, and Services Oriented Architecture.
- Experience with scripting languages (Bash, Python, PowerShell) for automation.
- Proficiency with monitoring and alerting and logging solutions tools such as Prometheus, Grafana, ELK.
- Excellent communication (verbal and written) and interpersonal skills
- Ability to prioritize & balance activity between strategic projects for longer term impact and immediate production critical requirements with a customer focus.
- Ability to take on-call rotation & co-ordinate work under production critical situations is essential.
Desirable Experience:
- Passion of learning and mastering information technology
- Basic understanding of Database (postgres), IAM (Key Cloak) & Java Programming language is preferred
- Experience with a different queuing system like RabbitMQ, Kafka, SQL, etc.
- Create and maintain documentation for system configurations, processes, and procedures.
Experience and Education:
- 5+ years’ experience in system setup, configuration, diagnosis & monitoring of Enterprise grade SaaS services
- Bachelor’s degree in computer science, Networking or related field.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
