UX Content Designer II

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

Job Snapshot

We're on the hunt for a wizard of words and a guru of guidance! You'll turn complex ideas into clear, engaging copy that enhances the user experience. As a senior content expert, you'll guide a team of writers while collaborating across product teams to create seamless user flows and spot-on microcopy. If you excel at simplifying technical jargon and have a passion for crafting meaningful digital experiences, we'd love to hear from you!

What is in it for you?

• Mentor, and inspire a team of UX writers, fostering collaboration, professional development, and a commitment to excellence.
• Develop and execute a cohesive UX writing strategy that aligns with the company's design principles and enhances the overall user experience.
• Oversee the development of exceptional UX copy, including microcopy, interface elements, error messages, tooltips, help content, and onboarding flows.
• Define, maintain, and evolve the company's UX writing style guide & Content Design System, ensuring consistent terminology and a seamless user experience across all products.
• Partner closely with product managers, UX designers, researchers, and engineers to craft user-centered content solutions throughout the product development lifecycle.
• Analyze user research, feedback, and analytics to identify areas for content improvement and drive continuous optimization.
• Champion the role of UX writing within the organization, educating stakeholders on its value and impact on user experience.

We’d love to hear from you, if you:

• Have proven Experience: 7+ years crafting compelling copy and content strategies in digital product companies, agencies, or tech startups, with a strong portfolio in UX writing and digital storytelling.
• Obtain coaching skills: Bring other content designers to the next level.
• Own global Audience Focus: Expertise in designing content for diverse, global audiences, adapting messaging to cultural nuances.
• Have enterprise Product Expertise: Experience in writing for a professional audience, engaging users through concise and impactful messaging.
• Acquire strategic Content Creation: Skill in strategically planning content roadmaps and developing test plans to optimize content strategies using data-driven insights.
• Collaboration and Tool Proficiency: Proficiency with key design and collaboration tools (e.g., Google Suite, Figma, Notion), and effective teamwork in multidisciplinary environments.
• Get hold of leadership and Advocacy: Strong presentation skills, capable of articulating copy decisions and advocating for content choices that enhance product value and user engagement.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.