Job Title: Change Manager
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Role Description
• Professional Expertise:
o 6–8 years of experience designing digital products, preferably in fintech or corporate banking environments.
o Proficiency in guiding projects from ideation to delivery, integrating user research insights and business strategies into actionable designs.
o Solid understanding of design thinking methodologies and agile workflows.
• Primary software skills: Figma, Whiteboard/Mural/Miro
• Educational Background:
o A degree in a relevant field such as Design, Human-Computer Interaction, Psychology, or Business (or equivalent practical experience). Advanced degrees are a bonus.
• Core Skills:
o Strong proficiency in creating wireframes, prototypes, and visual designs.
Experience working with diverse stakeholders to align on goals and solutions.
o Ability to balance strategic thinking with hands-on design execution.
o Strong foundational knowledge in UX, User-Centred Design, Interaction Design and Responsive Design.
o Excellent communication skills in English, as you will be involved in persuading and presenting to different levels of stakeholders.
• Mindset:
o Entrepreneurial spirit with a passion for simplifying complexity.
o Enthusiasm for fostering diversity and designing for global audiences.
o A results-driven approach with a commitment to continuous improvement.
Key Responsibilities
• Drive research initiatives, employing qualitative and quantitative techniques to uncover actionable insights that guide design and business decisions.
• Collaborate with multidisciplinary teams, integrating research findings into the product lifecycle to ensure user needs are central.
• Establish and refine design processes to align with organizational goals, fostering efficiency and creativity.
• Be an advocate for the user, embedding customer-centric principles across all product initiatives.
What Sets You Apart
• Ability to balance strategic oversight with hands-on design execution.
• Flexibility to navigate fast-paced environments while maintaining a focus on delivering meaningful user experiences.
• A passion for continuous learning and improvement, with a focus on innovation and resilience.
• Take ownership of meaningful projects and see them through to impactful outcomes.
• Problem solving mindset, strong team spirit and complete commitment to work quality.
• Ability to advocate and defend UX design decisions.
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
