Vice President - Product Delivery Manager - Project Manager - Service Management Group

Job Description
Join our Service Product Group as a Project Manager, where your leadership shapes the future of product delivery. Craft solutions that enhance customer experiences and streamline processes. Be at the forefront of innovation, managing dependencies and liaising with stakeholders for successful implementations.
As a Project Manager in the Service Product Group, you enhance and optimize product delivery to customers. You manage processes and create efficiencies for successful implementations. Your role involves leading end-to-end processes and liaising with stakeholders to ensure organized and expedient delivery.
Job responsibilities

• Lead end-to-end product delivery processes.
• Manage change activities across functional partners.
• Effectively manage timelines and dependencies.
• Work with APO for roadmap planning.
• Define Area Product Scope and Deliverables.
• Aggregate understanding of co-supplier needs.
• Manage risk, controls, compliance, and agile controls.
• Ensure JIRA hygiene.
• Manage product intake and demand.
• Update product status on Confluence.
• Maintain product backlog health.

Required qualifications, capabilities, and skills

• 6+ years of experience or equivalent expertise in project management or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.