interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Do You Make the Cut?
As the VP of Engineering (India), you will be a key member of the executive leadership team, driving the strategic direction, execution, and growth of our engineering organization. You will play a critical role in building scalable, high-quality, and innovative AI products, ensuring alignment with company goals and delivering exceptional value to our customers.
Responsibilities:
- Lead and scale a high-performing engineering organization, including Backend, Frontend, and QA teams, fostering a culture of innovation, collaboration, and excellence.
- Collaborate closely with product, design, and business stakeholders to align engineering initiatives with company objectives and deliver industry-leading conversational AI products.
- Oversee the technical roadmap, ensuring on-time delivery of scalable, high-quality, and robust solutions that meet business needs and customer expectations.
- Develop and drive the technical vision, architecture, and strategy to support long-term growth and scalability of our Enterprise SaaS platform.
- Provide mentorship and technical guidance to engineering leaders, empowering teams to solve complex problems and grow professionally.
- Build and optimize engineering processes, ensuring adherence to best practices, agile methodologies, and company engineering standards.
- Spearhead recruitment, hiring, and retention efforts to attract top engineering talent and grow a world-class technical team.
- Act as a bridge between engineering, product, and executive leadership to ensure technical decisions align with business priorities.
- Drive innovation by staying at the forefront of emerging technologies and industry trends, particularly in AI and enterprise software.
- Ensure the security, scalability, and reliability of our products while implementing data protection and compliance best practices.
- Own and manage engineering budgets, resource planning, and vendor relationships, ensuring efficient and cost-effective operations.
Requirements:
- 15+ years of overall experience in software engineering, with at least 8+ years in a leadership role scaling technical teams and delivering complex products.
- Proven experience in leading the development and delivery of Enterprise SaaS products with a focus on scalability, performance, and security.
- Strong technical background with expertise in JavaScript, Node.js, and associated frameworks (Express.js, Koa.js, Hapi.js) as well as a hands-on understanding of NoSQL and Relational databases.
- Knowledge of modern cloud infrastructure (AWS, Azure, GCP) and DevOps best practices.
- Demonstrated experience designing and implementing low-latency, high-availability, and high-performance applications.
- Exceptional problem-solving skills, with a proactive and strategic approach to identifying technical and organizational improvements.
- Proven success in building, mentoring, and scaling large engineering teams in a high-growth startup environment.
- Experience in driving agile development processes, CI/CD practices, and engineering excellence across cross-functional teams.
- Strong understanding of real-time systems, including web sockets, long-polling, and server-sent events.
- Ability to collaborate effectively with C-level executives, product teams, and external stakeholders.
- Exceptional leadership, communication, and organizational skills, with a track record of influencing at all levels of the organization.
- Passion for innovation, particularly in AI and its transformative role in industries like banking and financial services.
- Experience in a high-growth startup scaling from 50-200+ employees.
- Previous experience working in AI or Conversational AI products is preferred.
Benefits:
- Remote First Policy – Flexibility to work from anywhere.
- Comprehensive Insurance Policy – Coverage for you and your family.
- Leadership Impact – Opportunity to build and scale the engineering organization, shaping the future of AI in the financial services industry.
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
