VP/Operational Resilience and Risk

Company Description

As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients’ most valued asset-management partner.
With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we’re looking for unique voices to help lead us forward. If you’re ready to challenge your limits and build your future, join us.

Job Description Summary

We are seeking a leader of Operational Resilience & Risk to join our Investment Management Operations (IMO) organization within Global Technology & Operations in Pune, India.

Team/Group Description

Investment Management Operations is a global organization responsible for supporting AllianceBernstein's investment management business across institutional, retail, private wealth, insurance, and ETF products. The organization provides operational support across post-trade processing, reconciliations, security master, corporate actions, investment guideline compliance, account onboarding, client reporting, pricing, derivatives, insurance operations, ETF operations, and other critical investment support functions.

The Operational Resilience & Risk role partners across all IMO functions to strengthen the control environment, identify and assess operational risks, enhance resiliency capabilities, support regulatory requirements, and promote a culture of risk ownership and continuous improvement.

Role Description

The Operational Resilience & Risk role is a key leadership role responsible for advancing the operational risk and resilience program across Investment Management Operations. The individual will partner with business leaders, technology teams, compliance, internal audit, and enterprise risk functions to identify, assess, monitor, and mitigate operational risks while ensuring critical business processes remain resilient and effective.

The role combines strategic risk management with hands-on execution, providing opportunities to influence senior stakeholders and drive meaningful improvements across a global organization.

Applications and business or enterprise functions the role supports

This role supports all Investment Management Operations functions globally, including:

• Trade Support & Settlements
• Reconciliation & Control
• Security Reference Management
• Corporate Actions
• Investment Guideline Compliance
• ETF Operations
• Pricing
• Client Reporting
• Account Transitions
• Insurance Operations
• Derivatives Operations
• Global Analytics and Performance Operations

The position will lead and coordinate activities related to:

• Operational risk assessments
• Risk and control framework development
• Scenario testing and lessons learned reviews
• Key Risk Indicator (KRI) development and monitoring
• Error trend analysis and remediation tracking
• Control enhancement initiatives
• Third-party and vendor risk coordination
• New business and strategic change risk reviews

Key job responsibilities include, but are not limited to

• Facilitate risk assessments across global operations functions.
• Partner with department leaders to identify emerging operational risks and control gaps.
• Monitor risk indicators and support escalation of material issues.
• Track remediation activities and ensure timely completion of risk mitigation plans.
• Analyze operational incidents, root causes, and trends.
• Coordinate governance reporting for operational risk forums and leadership committees.
• Support business continuity and operational resilience exercises.
• Maintain risk inventories, control documentation, and process assessments.
• Collaborate with Operations, Technology, Internal Audit, and Enterprise Risk teams.
• Support risk review activities associated with strategic initiatives, regulatory requirements, and transformational programs.
• Prepare operational risk reporting and dashboards for senior management.
• Facilitate risk review sessions with department heads and business stakeholders.
• Coordinate resiliency testing, tabletop exercises, and lessons-learned reviews.
• Support annual risk assessments, policy reviews, and control effectiveness evaluations.
• Collaboration with global teams across the US, Europe, and Asia

What makes this role unique or interesting (if applicable)?

• Opportunity to shape and mature the operational resilience framework for a large global investment management organization.
• Broad exposure across virtually every operational function supporting the investment management lifecycle.
• Direct engagement with senior leadership on enterprise risk, resiliency, and strategic transformation initiatives.
• Ability to influence both day-to-day operational improvements and long-term organizational strategy.
• Significant involvement in major transformation programs, including technology modernization and operating model evolution.
   

Professional development value of this role (i.e., what learning and professional growth does the role offer the candidate?)

Job Qualifications (The ideal candidate should have the following)

The ideal candidate is a collaborative, intellectually curious risk professional who combines strong analytical skills with practical business judgment. The successful candidate must be comfortable challenging existing processes, influencing stakeholders, and driving change across a global organization.

The candidate should demonstrate:

• Strong ownership and accountability.
• Excellent communication and relationship management skills.
• Ability to balance risk management with business objectives.
• Strong organizational and project management capabilities.
• Comfort operating in a dynamic, evolving environment.

Qualifications, Experience, Education

• Bachelor's degree in finance, Accounting, Business, Risk Management or a related discipline.
• 10 -12+ years of experience in operational risk, investment operations, audit, or related financial services functions.
• Experience supporting investment management, asset management service organizations.
• Experience performing risk assessments and developing control frameworks.
• Experience preparing senior management reporting and governance materials.

Skills

• Leadership and Influence – Ability to lead initiatives and drive outcomes through collaboration and influence rather than direct authority. Demonstrates sound judgment, builds credibility quickly, and effectively challenges stakeholders when needed to improve risk management, controls, and operational effectiveness.
• Stakeholder Management – Proven ability to develop strong working relationships across Operations, Technology, Risk, Compliance, Audit, and senior leadership teams. Skilled at balancing competing priorities, aligning diverse viewpoints, and driving consensus on complex issues.
• Written and Verbal Communication – Strong communication skills with the ability to translate complex operational, risk, and resiliency concepts into clear, concise messaging tailored to audiences ranging from operational teams to senior executives.
• Critical Thinking – Ability to assess situations holistically, identify underlying risks and dependencies, challenge assumptions, and evaluate potential impacts before making recommendations or decisions.
• Problem Solving – Demonstrated ability to investigate issues, perform root cause analysis, identify practical solutions, and implement sustainable improvements that reduce risk and enhance operational performance.
• Strategic Mindset – Ability to balance immediate operational needs with long-term organizational objectives. Understands how operational risk, resiliency, process design, technology, and regulatory requirements support broader business goals.
• Collaboration – Exceptional interpersonal skills with a demonstrated ability to work effectively across global teams, build trust, share knowledge, and foster a culture of partnership and continuous improvement.
• Attention to Detail – Strong analytical and organizational skills with a focus on accuracy, quality, and consistency. Ability to identify gaps, control weaknesses, and emerging risks while maintaining high standards of documentation and reporting.
• Project Management – Ability to manage multiple initiatives simultaneously, establish priorities, coordinate cross-functional activities, track milestones, and deliver results within established timelines.

• For the role you're describing, I would also consider adding one additional skill that I think is central to success:
• Continuous Improvement & Change Leadership – Demonstrated ability to identify opportunities to simplify processes, strengthen controls, improve resiliency, and drive sustainable operational improvements across a global organization. Comfortable leading change initiatives and influencing adoption across diverse stakeholder groups.

Special Knowledge (if applicable)

Provide details if there are unique platforms or tech skills needed for role, they can be added here (this section is sometimes rolled into Skills)