Workday HRIS Administrator
We are looking for a dedicated and experienced Workday HRIS Administrator to work with our People Team to drive innovation, take ownership, and champion cutting-edge solutions in this critical, client-facing role. This role will spearhead the configuration and optimization of Workday business processes, while also collaborating on a wide array of high-impact projects across multiple Workday modules. The HRIS team manages all Workday HCM modules, and the selected candidate will build expertise in areas such as Absence Management + Time Tracking, Benefits, Compensation, Talent, and Staffing.
This role reports to the Director, People Innovation & Operations.
Key Responsibilities:Serve as a Subject Matter Expert (SME) for Workday, providing frontline support and guidance on system functionality, troubleshooting, and issue resolution, including password resets.
- Monitor and manage Workday support tickets, ensuring issue resolution and request fulfillment within documented Service Level Agreements (SLAs).
- Act as the primary liaison with third-party technical support, clearly communicating system issues and providing specific technical direction as needed.
- Partner with Director, People Innovation & Operations to manage Workday configuration activities and participate in testing cycles for new features, updates, and enhancements.
- Research and stay current on Workday releases and functionality improvements; proactively recommend and implement optimizations.
- Support timely and accurate execution of operational tasks such as data loads (e.g., via EIB), audits, and regular system maintenance.
- Build, maintain, and distribute custom and standard Workday reports to stakeholders across HR, Finance, and other departments.
- Collaborate with Director, People Innovation & Operations and cross-functional teams to support and test Workday integrations and enhancements.
- Evaluate business needs and identify process gaps, offering scalable Workday-based solutions to improve efficiency and data integrity.
- Maintain accurate and up-to-date documentation for system configurations, processes, and user support materials.
- Translate business priorities into system functionality and provide recommendations that align with HR and organizational strategies.
- Support data governance and ensure compliance with internal controls and audit requirements.
Bachelor’s degree in business administration, Information Technology, Human Resources, or related field preferred.
Skills s Competencies:- Experience designing, testing, deploying, and supporting Time and Absence functionality in a complex environment
- Minimum of 3+ years of focused Workday HCM configuration experience within multiple disciplines (HCM, Time and Absence and Compensation preferred);
- Advanced Microsoft Excel expertise
- Excellent communication and collaboration skills and ability to interface directly with company leaders
- Minimum of 2-3 years HRIS software and systems experience required, 1 year specifically in Workday enterprise system
- Excellent attention to detail, ability to consistently provide accurate data
- Possesses a strong work ethic for working with and maintaining confidential information
- Experience performing data loads and audits of complicated data
- Ability to prioritize work and deliver in a fast-paced environment
- Functional working knowledge of HR and Payroll processes a plus
- Troubleshoot HRIS issues and errors
- Workday reporting functionality; report writer and calculated fields
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/
