Technical Responsibilities:
Lead the design, customization, and development of Zoho applications including Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho One products.
Architect and implement end-to-end Zoho solutions based on business needs.
Integrate Zoho apps with third-party platforms (via APIs, Deluge scripts, or webhooks).
Manage and mentor a team of Zoho developers, ensuring adherence to coding standards and project timelines.
Gather business requirements and translate them into technical specifications.
Design workflows, automation, and custom functions using Deluge scripting and Zoho Creator.
Monitor system performance, troubleshoot issues, and implement necessary enhancements.
Collaborate with business teams to ensure effective use of Zoho tools and drive adoption.
Stay updated with new Zoho features, releases, and best practices to recommend improvements.
Prepare Technical documentation for customer requirements.
Provide time estimates against customer requirements .
Team Management & Leadership Responsibilities:
Lead, mentor, and guide a team of Zoho developers, ensuring effective work allocation, code reviews, and performance management.
Set clear technical goals and ensure alignment with business and project objectives.
Conduct regular team meetings, track progress, and remove blockers to ensure timely project completion.
Facilitate training sessions and knowledge sharing to strengthen team skills in Zoho development and integrations.
Collaborate with cross-functional teams including Project Managers, Business Analysts, and QA teams to deliver seamless solutions.
Implement Agile/Scrum practices within the team to improve productivity and project visibility.
Maintain a positive and collaborative work culture by motivating the team and recognizing individual contributions.
Review and optimize project workflows for better efficiency and resource utilization.
Requirements
Required Skills & Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum 5+ years of experience working with the Zoho ecosystem.
Strong expertise in Zoho CRM, Zoho Creator, Zoho Flow, Zoho Analytics, and Deluge scripting.
Hands-on experience with Zoho API integrations, custom modules, and functions.
Proven ability to manage projects and lead technical teams.
Strong problem-solving, analytical, and debugging skills.
Excellent communication, collaboration abilities and stakeholder management skills.
Familiarity with Agile/Scrum methodologies.
Experience integrating Zoho with third-party platforms.
Knowledge of JavaScript, HTML, CSS, or REST APIs.
Zoho Certified Developer or Zoho Creator Certification.
Prior experience in SaaS or CRM implementation projects.
