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Top Customer Success & Experience Jobs in Pune, MH

5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader reviews, researches, and adjudicates Group Life claims, manages customer relations, mentors staff, and ensures compliance with regulations while providing high-quality service.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader manages the review and adjudication of Group Life claims, ensuring compliance, resolving discrepancies, mentoring staff, and maintaining high customer satisfaction.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader manages Group Life claims by investigating submissions, ensuring compliance, mentoring team members, and maintaining customer relations while meeting deadlines.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader role encompasses managing Group Life claims processes, resolving customer issues, mentoring new examiners, and ensuring compliance with policies and regulations.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindows Based Computer SystemWorkdesk
5 Hours AgoSaved
Remote or Hybrid
India
Junior
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Sr. Associate is responsible for tracking and following up with delinquent customers, managing billing inquiries, and coordinating with various stakeholders to ensure compliance with service standards and improve customer experience.
Top Skills: ExcelMS OfficePower PointWord
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5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader oversees high priority incident resolution, supports change and problem management, promotes compliance, and enhances team processes while providing customer-focused IT service management.
Top Skills: ExcelItilItsmMS OfficePowerPointServicenowVisio
5 Hours AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader will manage Group Life claims, provide customer support, mentor staff, and ensure compliance while evaluating claims accurately.
Top Skills: BiosExcelMicrosoft Word
3 Days AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader oversees Group Life claims processing, ensuring guidelines are followed, customer issues are resolved, and quality standards are met. Key responsibilities include managing claims, mentoring staff, and maintaining relationships with stakeholders.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
3 Days AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves reviewing Group Life claims, determining payment eligibility, managing customer inquiries, mentoring staff, and ensuring compliance with policies while maintaining quality standards.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
3 Days AgoSaved
Remote or Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader manages Group Life claims processing, oversees claim investigations, resolves discrepancies, coordinates customer interactions, and mentors new Claim Examiners for performance improvement.
Top Skills: AccurintBiosCalligoCdfEdcsGlif ProductionGroupfactsExcelMicrosoft WordNetviewWindowsWorkdesk
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