As a Collection Specialist I at Chase, you will engage with customers through inbound and outbound calls to resolve overdrawn or past due accounts. Your role includes building rapport, demonstrating excellent communication and negotiation skills, managing multiple technologies, and ensuring compliance with regulatory practices while working in a fast-paced call center environment.

As a Fraud Specialist at Chase, you will engage with customers in a call center, providing support and solutions to minimize credit losses. You will communicate effectively, navigate various technologies, and work within regulatory guidelines, all while fostering a supportive environment for customers.