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Top Technical Support Jobs in Pune
The Technical Support Engineer at Perforce will provide timely assistance to Akana customers, troubleshoot and replicate issues in complex environments, drive resolution of software problems, and maintain positive communication with clients. The role requires collaboration with global teams and participation in an on-call rotation.
The role involves managing customer relationships, driving account growth, and enhancing customer experience. Responsibilities include issue resolution, collaboration with cross-functional teams, client training, and reporting on customer success metrics.
As a Senior Technical Support Engineer, you will resolve customer and partner service requests related to security applications, providing high-quality support through various communication channels. Collaborate across teams to ensure customer satisfaction while leading technical issue resolutions and contributing to security solutions.
The Sr. Technical Support Engineer I at Smarsh provides essential support for enterprise products, working independently to troubleshoot complex issues, improve processes, and ensure timely resolution for customer cases. This role involves collaboration with engineering teams, managing escalations, and utilizing Salesforce for case tracking while promoting customer success through self-service offerings.
The Technical Ops Support role involves providing hands-on technical support in a customer support team, analyzing issues, and suggesting solutions. The candidate will manage bot setups on various platforms and research technologies to optimize processes while ensuring excellent customer experiences and collaborating with internal teams.
The Sr. Technical Support Engineer will provide expert support for AspenTech's solutions in process engineering, conduct training sessions for customers, collaborate with them to improve workflows, and engage with internal teams for product improvements. The role involves less than 25% travel to customer sites.
The Support Engineer is responsible for initial ticket handling, providing technical support, analyzing and resolving issues primarily in Linux environments, engaging with customers, and contributing to the knowledge base documentation. This role focuses on delivering excellent customer experience and effective communication.
The Tech Support Engineer is responsible for providing technical assistance and support to customers, troubleshooting issues, and collaborating with product and engineering teams to resolve problems. They will develop expertise in SaaS integrations and document best practices.
Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
The IT Support Engineer will provide internal IT support for all departments at TripleLift by installing and configuring hardware and software, managing onboarding and offboarding, troubleshooting issues, and training employees. The role involves collaborating with a global support team to enhance efficiency and address vulnerabilities.
The NonStop Remote Hardware Support Engineer is responsible for resolving customer support issues related to NonStop systems, performing root cause analysis, and developing strategies to improve customer environments. This role also involves assisting customers with technical questions and ensuring high levels of support in a mission-critical environment.
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