Top Technical Support Jobs in Pune, MH
Provide technical support and solutions for customer issues related to cloud hosted solutions. Collaborate with global offices to support mission-critical customers and ensure smooth operations. Responsible for restoring normal operations during critical incidents and improving cloud services. Bachelor's degree in Engineering, strong communication skills, hands-on knowledge of Java and Linux, problem-solving skills required.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
Join Domo's Technical Support team to provide exceptional customer service, technical troubleshooting, and support for Domo clients. Utilize deep technical skills in SQL, SaaS, analytics, and Business Intelligence. Develop robust solutions, communicate effectively, and adapt to a fast-paced environment.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Provide customer support and troubleshoot technical issues for Mitratech products.
As an Application Support Engineer at Spotnana, you will be responsible for addressing complex technical issues and escalations, collaborating with various teams, and providing technical support to strategic customers in the travel industry. Your role includes triaging and monitoring problems, advising customers, and ensuring high customer satisfaction through technical collaboration.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Resolve global customer and partner service requests in a highly secured environment, collaborate with teams for high customer satisfaction, provide support for Product modules over SaaS platform, act as main point of contact for technical issues, thrive in challenging environment, deliver world-class support and technical solutions.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
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Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
Looking for an IT Support Engineer to join our Corporate IT team in Pune, India. Responsibilities include managing end user systems, troubleshooting, providing technical support, deploying security patches, and maintaining SaaS products.
The L2 Support Appway - CL role involves representing the Production Support organization on project teams, monitoring process and software changes, resolving escalated tickets, coordinating software releases, and investigating issues and potential risk events. The role requires analytical thinking, problem-solving skills, effective communication, and knowledge of service management and security.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
Primary desktop support for end-user issues, advanced diagnostics for hardware, administration and support of various IT systems, provide troubleshooting for software issues, remote assistance, and maintenance tasks.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
As a Technical Customer Support Engineer at SMS Magic, you will play a crucial role in managing customer happiness, ensuring SLA adherence, and driving various customer experience initiatives. Responsibilities include client relationship management, account and revenue management, customer experience improvement, issue resolution, collaboration with cross-functional teams, innovation, training, time management, documentation, and partner collaboration.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Top Pune, MH Companies Hiring Technical Support Roles
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