Top Technical Support Jobs in Pune

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.

Provide technical support on Avid products, manage support cases, ensure compliance with SLAs, and collaborate with teams for customer issue resolution.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

Deliver world-class technical support for products, troubleshoot issues, collaborate with teams, and improve processes and tools.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.