Top Technical Support Jobs in Pune

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.

The Technical Support Engineer III will interact with customers to troubleshoot and resolve issues, develop procedures, and collaborate with other teams to enhance customer satisfaction.

Specialist Engineer provides expert technical support for Veeam products, focusing on public cloud solutions and collaborating with teams to ensure customer satisfaction.

Provide Level 3 technical support for the Your Membership team by troubleshooting integrations (APIs, JSON, XML, HTML), managing escalations, configuring SSO/WebHooks, diagnosing logs, reproducing issues, and coordinating with engineering and client teams to resolve complex problems.

As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Technical Support Engineer provides remote support for POS and payment solutions, ensuring timely issue resolution and maintaining service excellence while handling customer inquiries across various channels.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

Deliver world-class technical support for products, troubleshoot issues, collaborate with teams, and improve processes and tools.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.