The CRM Functional/Business Analyst will provide project coordination, functional expertise, and contribute to improvements and enhancements for mission-critical, enterprise-wide information systems. Responsibilities include collaborating with business stakeholders, conducting detailed analysis of business processes, proposing CRM solutions, developing and executing test plans, and coordinating user acceptance testing. The position requires strong written and verbal communication skills and a good understanding of Agile/SCRUM processes.

Design and develop software solutions to meet business requirements, manage full software development lifecycle, troubleshoot software programs, participate in upgrades and patches, work with global teams, estimate work efforts, possess good communication skills, and be self-driven and a good team player.

The ERP Functional Analyst II role at Arrow Electronics involves providing project coordination, functional expertise, and contributing to enhancements for enterprise-wide information systems. Responsibilities include project tracking, system development, upgrades, modifications, and problem resolution. The ideal candidate should have 6-8 years of IT experience, excellent communication skills, experience in documentation, training, and Oracle EBS knowledge.