Top Operations & Support Jobs in Pune, MH

Lead and manage process training for MetLife GOSC: design and deliver training, establish knowledge management and document control, hire and certify trainers, coordinate with operations, and measure training effectiveness.

The Associate in Technology Services gathers requirements for IT infrastructure changes, conducts risk assessments, interacts with stakeholders, and manages change requests using various tools while ensuring effective collaboration across teams.

Lead 24x7 global cloud operations: monitor infrastructure and alerts, resolve incidents and perform root cause analysis, troubleshoot compute/storage/networking, provision/manage cloud resources, support patching/backups, follow incident/change processes, document runbooks, and collaborate on automation and security best practices.

Review and validate customer documents and quotes, resolve discrepancies with onshore SPOCs, build and process cases in system per L3/L4 desktop procedures, meet daily targets and SLAs, and ensure transaction quality and attendance adherence.

Review and validate customer documents, reconcile discrepancies with onshore SPOCs, build and process cases per L3/L4 desktop procedures, meet daily targets and SLAs, ensure transaction quality and attendance adherence.

Review customer documents and quotes, reconcile discrepancies with onshore SPOCs, build and process cases following L3/L4 desktop procedures, validate transactions across systems, resolve outstanding items via email, meet daily SLAs and quality standards, and adhere to attendance schedules.

Manage vendor relationships for the Australia market: oversee performance, SLAs, contracts, proposals, risk resolution, and cross-functional projects. Liaise with APAC stakeholders, support outsourcing and transformation/technology initiatives, and align availability to Australia time zone after initial training.

Oversee journal entries, report unallocated balances, manage hierarchies, and coordinate with teams for financial operations. Requires strong analytical and communication skills.

Manage accounting reconciliation processes, supervise associate accountants, ensure KPI targets are met, and handle escalations and compliance with regulations.

The Assistant Manager - Operations supervises financial operations including reconciliations, auditing support, and ensures compliance with accounting standards. They also lead SOX audits, manage external queries, and ensure quality assurance in transaction processes.