Leads global supplier warranty recovery operations, analyzing claims, recovery trends, costs, and performance metrics. Manages supplier engagement, overdue recoveries, invoices, reconciliations, forecasts, dashboards, and monthly reporting. Partners with Finance, Warranty, Purchasing, Quality, Manufacturing, and Data Analytics teams to identify recovery opportunities, monitor financial targets, resolve bottlenecks, and recommend corrective actions to reduce warranty costs.

Manage weekly supplier shipment plans in ASCENT, triage inventory shortfall cases through PEGA, and coordinate corrective actions with Purchasing, Supplier Technical Assistance, and MP&L teams. Analyze supplier responses and decommits, identify production risks and shortfalls, support programming and ISO audits, improve ASCENT metrics, create management reports, drive process improvements, and train team members.

Manages weekly supplier shipment plans in ASCENT, triages inventory shortfall cases through PEGA, and coordinates corrective actions with Ford purchasing, technical assistance, and logistics teams. The role analyzes supplier commitments, identifies production risks and shortfalls, supports programming and ISO audits, develops management reports, improves ASCENT metrics, and drives continuous process improvement.