The Technical Support Analyst for ERP Systems provides 1st and 2nd line support for ERP queries, handling helpdesk tickets, creating reports using SSRS, maintaining ERP systems, and training users. Communication with technical and non-technical audiences, along with traveling to branch offices, is also part of the role.

The ERP Support Analyst provides 1st and 2nd line support for ERP queries, with a focus on resolving helpdesk tickets, creating reports via SSRS, and maintaining the ERP system. This role requires interaction with both technical and non-technical users and may involve travel for user training and projects.