Jobs at Akamai Technologies

Build and improve reliable, scalable distributed content delivery systems. Define SLIs and SLOs, enhance monitoring and alerting, analyze performance data, resolve complex incidents, automate operational tasks, and participate in architecture reviews. The role requires scripting, Oracle SQL analysis, Unix/Linux expertise, and experience with observability tools including Prometheus, Grafana, ADBMS, and Datadog. Collaboration with product and cross-functional teams is central to ensuring high availability, performance, and resilience.

The Services Analyst develops financial forecasts, assists in monthly reporting, manages costs and budgets, and designs user-friendly reporting solutions through data analysis and collaboration with stakeholders.

Provide end-to-end technical support for global B2B customers using Akamai cloud and edge services. Troubleshoot complex platform, web application, and networking issues; analyze data; coordinate communications with stakeholders; prioritize customer work; document solutions; and improve support processes, metrics, and technical knowledge. The role requires expertise in internet protocols, Linux/Unix, web technologies, customer communication, and independent problem solving.

Build, validate, and release software for ARM-based platforms. Develop Python and Shell automation, improve CI/CD pipelines, troubleshoot Linux and architecture-specific failures, and investigate root causes using debugging and system tools. Collaborate with distributed engineering teams on build systems, cross-compilation, security controls, REST APIs, microservices, and database testing.

Designs and maintains automated testing frameworks for API-based security and threat protection products. Develops test strategies, executes tests, improves coverage, evaluates testing tools, and collaborates with engineering teams on code, design, test plans, and automation frameworks in an Agile environment. Supports releases, testing process improvements, customer installations, and product demonstrations.

Design, develop, deploy, and maintain automated system tests for large-scale distributed systems. Create real-world test scenarios, improve automation methodologies, review system requirements and test plans, and collaborate with cross-functional teams. The role also includes mentoring less experienced engineers and evaluating testing infrastructure technologies.

Provides technical support for Akamai Guardicore Segmentation and Zero Trust cybersecurity products. Investigates and resolves complex B2B customer issues, owns problem resolution, collaborates with internal teams, analyzes recurring technical problems, and proposes preventive solutions. Requires knowledge of Linux, networking, virtualization, cloud technologies, and basic scripting.

Lead the design and implementation of secure network and enterprise application solutions for Zero Trust products. Establish security standards, assess technologies, address architecture and implementation risks, collaborate on audits and penetration testing, review secure code in C, C++, Python, and Go, and mentor engineers. The role requires expertise in networking, VPNs, cloud platforms, identity and access management, NIST, FedRAMP, and secure appliance development.

Lead and grow Akamai's channel partner ecosystem in India by defining strategy, recruiting and enabling partners, managing partner relationships and revenue execution across security, delivery and compute solutions. Manage a team, drive channel marketing and enablement, resolve channel conflicts, ensure service delivery and billing, and meet new customer and product sales targets.

Oversee, scale, and optimize high-density AI hardware infrastructure across regional data centers. Build Python automation and infrastructure-as-code tooling, integrate incident workflows, develop telemetry pipelines and monitoring dashboards, and improve reliability across private cloud, bare-metal, and virtualized environments. Lead on-call incident response, runbooks, post-mortems, service rollouts, vendor coordination, and field technician activities while driving uptime, performance, and operational readiness.

Drive enterprise sales growth for Akamai Cloud Infrastructure Services by developing new accounts, building strategic account plans, advising executive stakeholders, and identifying cloud, compute, and AI workload opportunities. Lead consultative cross-selling and upselling, manage complex infrastructure deals, forecast pipelines, negotiate contracts, and coordinate enterprise sales teams and technical specialists through close and adoption.

Sell Akamai services through partner ecosystem to Growth & Commercial customers across US and Canada. Build partner relationships, develop pipeline, execute business plans, drive cross-sell/upsell, align partner and internal sales teams, and collaborate with sales engineers, finance, and product to close consultative security and cloud-focused opportunities.

Sell Akamai solutions to major accounts in North India by building territory plans, developing partner ecosystems, engaging C-levels, driving new customer acquisition, managing pipeline and contract negotiations to maximize bookings and logos.

Lead global cloud partner enablement by designing governance, certification and onboarding journeys, orchestrating cross-functional teams, establishing scalable GTM processes, and measuring program performance to drive partner growth.

Lead application security efforts by governing vulnerability management, automating security workflows, embedding SSDLC practices, partnering with engineering/GRC to meet compliance, and serving as a security SME during incident response and customer escalations.

Pre-sales Technical Solutions Architect for Linode/Akamai leading cloud solution design, driving customer acquisition and account growth, collaborating with sales, evangelizing APJ use cases, influencing product roadmap, and building technical thought leadership. Guides customers through cloud transformation and ensures continuous Linode consumption.