Jobs at A.P. Moller - Maersk

Provides post-onboarding customer support within Maersk through customer channel management, case management, onboarding and relationship support, contract and dispute management, and other administrative or operational activities. The role handles standardized tasks of limited scope, applies established procedures, exercises judgment within defined guidelines, and escalates non-routine issues to more experienced colleagues.

Supports senior finance leadership by managing complex calendars, inboxes, travel, expenses, meetings, and action-item follow-through. The role requires sound judgment, confidentiality, strong organization, business awareness, and proactive decision-making. The assistant will coordinate global stakeholders, optimize schedules and travel, maintain administrative accuracy, use AI-enabled productivity tools, and operate independently with minimal supervision.

Design and build scalable data and AI platforms, including trusted data foundations, batch and streaming pipelines, ML systems, GenAI and agentic AI solutions. Develop RAG, vector search, tool-calling, APIs, workflows, governance, security controls, monitoring, and observability. Contribute to architecture, testing, CI/CD, technical design, code reviews, and engineering standards while mentoring engineers and enabling reusable supply-chain intelligence capabilities.

Performs general ledger accounting, month-end close, financial reporting, balance sheet reconciliations, accrual postings, cost center and internal order accounting, control attestations, and audit coordination. Ensures compliance with IFRS, group guidelines, and internal controls while collaborating with finance, operations, procurement, and technology stakeholders. Identifies and implements process and system improvements to strengthen financial controls and reporting accuracy.

Performs accounting operations and administrative support within defined procedures, applying accounting principles and standards to financial transactions and related processes. Works independently on routine tasks, resolves issues using established alternatives, and requires prior related experience or advanced education. May support day-to-day task prioritization and completion.

Manage customer channels and cases, support customer onboarding and relationship management, and oversee contracts and disputes within a global logistics operations environment.

Provides customer-facing sales support by managing inquiries and cases, coordinating with Sales, Customer Success, and other stakeholders, analyzing customer and account data, identifying retention and growth opportunities, maintaining accurate CRM records, and supporting process improvements. The role helps resolve issues, improve customer experience, strengthen commercial performance, and enable sales success through proactive engagement and operational excellence.

Partners with Ocean Product Development leadership on fuel, surcharges, and ocean add-ons. Owns KPIs, analyzes business performance, provides budgeting, forecasting, variance analysis, and investment insights, and recommends actions to senior management. Leads financial analysis projects, supports strategic initiatives and process improvements, ensures compliance, and communicates complex financial information clearly across global, regional, accounting, analytics, FP&A, and business teams.

Provides post-onboarding customer support and relationship management for Maersk’s ocean logistics customers. Responsibilities include customer channel management, case management, onboarding support, contract and dispute management, and administrative operational tasks. The role handles voice and non-voice processes, resolves routine issues within defined guidelines, and escalates complex problems. Strong written and verbal communication, Excel proficiency, and shipping or logistics customer service experience are required.

Executes daily logistics and customer operations, including order management, shipment coordination, case handling, documentation, customer onboarding, exception resolution, and operational reporting. Maintains accurate system data, monitors SLA performance, coordinates with warehouse, transport, finance, compliance, and customer experience teams, and escalates complex issues. The role supports sensitive and perishable cargo operations while following SOPs, customer requirements, internal controls, and Europe-shift schedules.

Provides end-to-end sales support and customer engagement through phone, email, and case management platforms. Resolves customer requests, coordinates with cross-functional stakeholders, analyzes portfolios and business trends, supports retention and growth opportunities, maintains accurate CRM records, and contributes to process improvement, reporting, and commercial initiatives.

Oversee day-to-day accounting operations, ensuring accurate and compliant financial transactions. Responsibilities include cost accounting, budget accounting, accounts payable and receivable, billing, invoicing, variance analysis, and monitoring revenue and expense budgets. The role works independently within established guidelines, applies accounting knowledge to solve routine problems, may mentor junior staff, and can manage employees’ daily priorities and task completion.

Own the Ocean reporting portfolio, roadmap, governance, prioritization, and delivery outcomes. Lead and coach reporting professionals, manage stakeholders and dependencies, and ensure reporting quality and adoption. Develop advanced Power BI dashboards, semantic models, Excel solutions, SQL queries, and Python automations. Use Databricks, Dremio, Power Automate, and AI-enabled solutions to improve scalability, efficiency, validation, and self-service reporting.

Executes indirect tax compliance across assigned jurisdictions and entities, including preparing tax returns, workpapers, reconciliations, payments, audit evidence, reports, and responses to authorities. Supports process improvements, data quality, finance transformation, tax projects, and technology-enabled reporting while coordinating with finance teams, advisors, service providers, auditors, and tax authorities.

Reviews monthly financial reporting for IFRS and group-policy compliance, controls financial and operational data in OneStream, performs variance analysis, coordinates entity sign-offs, resolves reporting queries, and prepares control reports. Supports balance sheet reconciliations, risk-based financial reviews, chart-of-accounts mapping validation, and tax projects. Requires strong consolidation, financial controlling, reporting, accounting, stakeholder communication, and analytical skills.

Build and support scalable frontend and backend applications within Maersk’s People Technology team. Develop APIs, Generative AI solutions, copilots, and autonomous agents; configure and enhance Workday HR modules; and implement secure cloud-native services on Azure. The role includes DevOps, CI/CD, testing, incident management, change delivery, stakeholder advising, and Agile Scrum collaboration across Recruitment, Compensation, Benefits, and related HR systems.

Performs day-to-day accounting operations, including cost accounting, budget accounting, accounts payable, accounts receivable, billing, invoicing, financial transaction oversight, compliance, and variance analysis. Works independently within established guidelines, may coach less experienced staff, oversee processes, and help set priorities or manage day-to-day employee activities.

Develop and support Maersk’s Identity Governance and Administration platform within IAM operations and agile scrum teams. Responsibilities include gathering technical requirements, integrating applications and authoritative sources, maintaining platform uptime, implementing access governance concepts such as segregation of duties and role mining, and delivering secure solutions. The role requires Saviynt and broader IGA experience, familiarity with cybersecurity standards and DevSecOps, and development or scripting skills in Java, .NET, Python, JavaScript, SQL, and APIs.

Leads Technology Operational Excellence strategy, roadmap, governance, and execution across recovery assurance, resilience, technology risk, audit, standards assurance, and operational improvement. Drives enterprise recovery exercises, risk remediation, automated controls, AI-enabled transformation, reliability improvements, and engineering standards adoption across cloud, SaaS, on-premises, and hybrid environments. Builds and develops multidisciplinary teams while influencing senior technology, platform, cybersecurity, audit, and business stakeholders.

Performs day-to-day accounting operations, including cost and budget accounting, accounts payable and receivable, billing, invoicing, transaction accuracy, regulatory compliance, and variance analysis. Works independently within established guidelines, applies accounting methods and procedures, and may provide coaching or informal supervision. The role requires practical accounting knowledge and supports financial reporting, budgeting, and operational decision-making.