Teams at Black Box

Owns, designs, implements, maintains, and supports enterprise LAN/WAN, internet access, network security, remote access, network services, and telecommunications infrastructure. Provides third-tier troubleshooting, collaborates with vendors and service providers, evaluates upgrades and configuration changes, supports external communications networks, and reviews projects for security concerns. Works independently with minimal supervision while managing multiple projects and complex network issues.

Supports backend sales operations activities and related administrative processes.

Serves as the bridge between business stakeholders and BI/IT teams by translating requirements into analytics solutions. Defines KPIs, guides Power BI and SQL development, validates data and dashboards, coordinates UAT, supports governance and standardization, trains users, and drives adoption of business intelligence tools. Partners with Sales, Finance, Delivery, and Operations leaders to deliver actionable insights and measurable business outcomes.