Teams at Capgemini

The CCaaS Senior Developer designs and maintains scalable contact center software solutions, focusing on integration, optimization, and collaboration with cross-functional teams.

Provide hands-on functional and technical support for commercial IT applications in production: handle incidents, perform impact analysis, validate supplier deliverables, support audits, and liaise between business and IT to ensure compliant, low-risk application changes.

Lead transformation of customer experience for financial institutions by devising digital strategies, managing large CX deals, and engaging stakeholders for growth.