Teams at Centene Corporation

Provide clinical and operational support for utilization and case management by developing, implementing, and monitoring clinical guidelines, policies, SOPs, and regulatory notices. Measure workflow effectiveness, run basic reports, research best practices, create documentation and training materials, and collaborate with leadership, medical directors, and stakeholders to ensure compliance, quality improvement, and efficient implementation of clinical processes.

Manage statewide marketing, communications, and preventive health education initiatives. Oversee creation of member/provider materials, maintain brand and state compliance, support cultural competency, submit state deliverables, supervise staff, act as media spokesperson, manage vendor and community relationships, and liaise between corporate and health plan teams to coordinate marketing and outreach activities.

Lead and conduct enterprise-wide compliance and ethics investigations across business units and health plans. Assess allegations, review documents, interview witnesses, prepare investigation reports, recommend remediation or discipline, track corrective actions, maintain case files in centralized systems, produce metrics and presentations, and collaborate with cross-functional stakeholders to ensure regulatory defensibility.