Teams at Circles (circles.co)

Supports the Engineering Operations team by managing contractor extension processes, coordinating with People and Culture, Finance, PMO, Engineering, and Procurement, tracking JIRA tickets and service-level turnaround times, and maintaining operational trackers. The intern will also contribute to non-manpower cost savings, develop vendor playbooks, and lead an AI or reporting initiative to improve contractor and procurement workflows.

Manage end-to-end telecom billing and payment operations, including billing cycles, collections, adjustments, refunds, disputes, chargebacks, notifications, and debt recovery. Investigate production issues, execute operational procedures, support testing and releases, publish operational reports, and drive process improvements. Collaborate across Engineering, Product, Finance, Customer Operations, and external partners while participating in a 24/7 on-call rotation.

Circles is hiring a Principal Architect to contribute to its global SaaS and telecommunications technology platform. The provided description does not specify detailed responsibilities or qualifications beyond the role title and Golang and Node.js technologies.