Teams at Cloud SynApps Inc.

Develops technical documentation, solution overviews, architecture documents, user guides, and Salesforce-focused RFP, RFI, RFQ, and proposal responses. Collaborates with architects, developers, consultants, analysts, and pre-sales teams to translate complex technical solutions into clear business content. Reviews and edits submissions, maintains proposal templates and content libraries, ensures branding and compliance, and supports client presentations and sales enablement materials.

Develop and support Salesforce Marketing Cloud solutions, including Journey Builder journeys, Automation Studio automations, data extensions, email templates, landing pages, AMPscript, SSJS, integrations, reporting, and deliverability monitoring. Troubleshoot production incidents, perform testing and root-cause analysis, maintain governance and documentation, participate in Agile releases, and train business users. The role requires strong Salesforce Marketing Cloud development, administration, data management, SQL, integration, and stakeholder communication skills.

Own and enhance a production React Native mobile application for iOS and Android integrated with Salesforce. Responsibilities include mobile development, Salesforce API and Apex work, OAuth authentication, app store releases, developer account management, platform compatibility, incident resolution, testing, and Salesforce backlog delivery. The role also supports Agile release processes, API performance testing, accessibility, security updates, and production operations.