Jobs at dentsu

Lead end-to-end delivery of Qualtrics Engage programs, acting as SPOC for clients and stakeholders. Manage integrated project plans, budgets, risks, RAIDD, change control, resources, QA/UAT, and launch. Establish governance, run kickoffs and status meetings, oversee survey/dashboard/workflow builds, ensure sign-offs, and transition to managed services. Support business case and benefits tracking. Qualtrics certification is a plus.

Owns the Pardot or Marketing Cloud Account Engagement platform and its Salesforce integration. Builds landing pages, forms, nurture programs, drip campaigns, triggered emails, segmentation, lead scoring, and tracking. Monitors deliverability, resolves synchronization issues, analyzes engagement and campaign performance, maintains data quality, trains business users, and documents platform processes.

Develop content strategies aligned with client goals, audience needs, and brand strategy. Create audits, content models, journey maps, taxonomies, governance plans, and content workflows. Partner with strategists and analysts to use research and data insights, define KPIs, optimize content, present recommendations to executives, and strengthen the agency’s content strategy practice.

Build and deploy production-grade generative AI systems, including multimodal applications, intelligent agents, retrieval and knowledge-graph systems, predictive models, and transformer-based solutions. Develop scalable APIs and microservices, fine-tune and evaluate models, integrate cloud and big-data technologies, implement MLOps practices, and optimize reliability, cost, latency, and safety. Collaborate with engineering, data science, CX, and product teams while mentoring junior engineers and documenting technical work.

Lead quality assurance activities for data warehouse and database projects. Define testing scope, create test plans and SQL scripts, execute functional, regression, load, system, and UAT testing, and manage defect resolution. Investigate data quality issues, validate fixes, communicate test status to clients, establish QA best practices, and mentor a team of QA associates.

Creates solution architectures for systems and platforms, evaluating technical options against business requirements, cost, timelines, compliance, and company standards. Produces detailed technical design documentation, contributes to reference models, ensures governance and due diligence compliance, and oversees the quality and delivery of solutions developed by less experienced Technical Architects for internal and external clients.

Designs and develops cloud-based data engineering solutions on GCP. Responsibilities include building data pipelines and warehouse solutions using Python, SQL, BigQuery, Dataform, Cloud Composer, Pub/Sub, and related GCP services. The role also involves applying data modeling, CI/CD, Git workflows, problem-solving, requirements gathering, client interaction, and potentially technical team management.

As a Senior Web Stack Engineer, you'll deliver high-quality frontend solutions, ensuring performance, accessibility, usability, and security across headless architectures while mentoring developers and driving process improvements.

Lead the architecture, modernization, integration, and governance of enterprise Adobe Experience Manager platforms. Design scalable Sites, Assets, headless, composable, and Edge Delivery Services solutions; guide migrations to AEM Cloud Service; and define integration, performance, security, and deployment strategies. Serve as the client CMS technology SME, lead technical teams and proofs of concept, mentor engineers, and advise on emerging Adobe capabilities. Collaborate with stakeholders to deliver reusable frameworks, modernization roadmaps, and AI-assisted development practices.

Lead solution architecture and delivery across Salesforce Sales Cloud, Service Cloud, Data Cloud, and Agentforce. Design ingestion, identity resolution, Calculated Insights, segmentation and activations. Architect CPQ, case management, Omni-Channel, and Agentforce agents. Mentor engineers, produce SDDs and integration designs, present trade-offs to stakeholders, and govern data quality, reconciliation, and analytics integration with Power BI/Tableau. Support Marketing Cloud connector and deployment patterns where required.

Lead Adobe Workfront implementations: configure and optimize Workfront and Fusion, build workflows, integrate with Jira, Monday.com and AEM, gather requirements, drive process improvement and user adoption.

Lead implementation and configuration of Adobe Workfront solutions, build Fusion workflows, integrate Workfront with Jira/Monday.com/AEM, gather requirements, drive process improvement and user adoption.

Lead design and delivery of enterprise-scale Salesforce solutions, specializing in Financial Services Cloud, Data Cloud and Agentforce. Define end-to-end architecture, run discovery and workshops, guide integrations, ensure scalability, security and governance, support pre-sales, mentor developers, and oversee implementation and code quality.

Lead business transformation strategy for global clients, including major pitches, C-suite engagement, strategic narrative development, consulting frameworks, digital product discovery, user journey mapping, case studies, and proprietary intellectual property. Translate market data and technical insights into transformation roadmaps, support product and engineering teams, and help modernize operating models and grow cross-border revenue. Requires strong consulting, AI and technology literacy, product design, storytelling, marketing attribution, and financial impact measurement expertise.