Teams at Elsevier

Drive adoption, retention, and growth across academic institution accounts by combining learning design, customer knowledge, and product fluency. Own onboarding, renewal preparation, upsell planning, stakeholder engagement, training, and escalation management while using usage data and CRM tools to detect risks and measure teaching and learning value.

Manage peer review and editorial decisions for Joule, commission and attract high-quality energy research content, build researcher relationships, represent the journal at international meetings, and contribute to cross-journal editorial strategy and projects.