Jobs at Ensono

The Expert Solution Architect leads the solution development process by collaborating with sales and consulting teams, creating technical solutions, and managing client engagements for major IT transformation deals.

The AMS Innovation and Improvement Manager drives operational excellence and innovation in L1/L2 production support, focusing on process improvement, automation, and stakeholder engagement to enhance service delivery.

Lead continuous improvement initiatives using Six Sigma/Lean and automation to optimize processes, reduce toil, manage change, train stakeholders, and measure post-deployment impact.

Install, configure, and manage operating systems and Azure services for mission-critical client environments. Build scalable, auto-scaled infrastructure using automation and configuration management. Troubleshoot complex technical issues, manage problems, communicate with clients, and participate in 24/7 on-call support. Continuously improve processes, maintain Azure expertise, and support team development.

Manage and support Azure services and operating systems in mission-critical, customer-focused environments. Build scalable, auto-scaled client environments using images, configuration management, automation, and infrastructure-as-code. Troubleshoot complex issues, manage problems, provide 24x7 on-call support, communicate with clients and partners, improve processes, and mentor new team members. Maintain current Azure knowledge and certifications while delivering supportable solutions.

Supports and engineers complex client network environments, providing L3/L4 troubleshooting, incident and change management, network architecture, capacity planning, monitoring, automation, and performance improvements. Designs hybrid AWS and Azure networking solutions, develops roadmaps and technical requirements, researches emerging technologies, and provides consultative direction to customers and internal teams. The role leads complex projects and serves as a network subject matter expert.

Provides advanced L3 network operations support for client environments, troubleshooting performance and communications issues, designing complex LAN/WAN, security, SDN, and hybrid cloud architectures, and leading network projects and roadmaps. The role manages incidents, changes, problems, capacity, documentation, automation, and process improvements while advising clients and evaluating emerging technologies. It requires deep expertise in Cisco, firewalls, routing protocols, AWS and Azure networking, and hybrid connectivity.

Design, develop, and optimize enterprise ServiceNow solutions including Service Catalog, ITSM and CSM modules. Build catalog items, workflows, Flow Designer automations, integrations (REST/APIs), and platform customizations (Business Rules, Script Includes, Client Scripts, UI Builder). Collaborate across teams for design, UAT, deployment, and post-production support; follow CMDB-driven and automation-first design patterns.

Designs, configures, and supports virtualized infrastructure, operating systems, storage, data protection, high-availability solutions, networking, patching, disaster recovery, and automation. Monitors and tunes systems, researches vulnerabilities, develops management procedures, prepares capacity reports, and contributes to infrastructure design. Requires advanced Windows, VMware, or Linux administration, scripting and automation experience, project coordination, mentoring, and strong communication skills.

Lead process analysis across client billing, finance/audit, and accounts receivable. Produce stakeholder communications and reports, drive profitability and process-improvement projects, mentor junior staff, and coordinate partner relationships and resource acquisition.

Design, build, and operate cloud infrastructure (primarily GCP, some AWS) using Terraform IaC. Manage Kubernetes (GKE/EKS), CI/CD pipelines, automation (Ansible, SaltStack), monitoring (Datadog, Splunk), scripting (Python/Bash), and enforce cloud security and compliance while supporting production and incident response.

Own the product roadmap and backlog, gather and translate customer/business/technical requirements into epics and user stories, facilitate backlog refinement, represent the customer on the scrum team, create mockups/prototypes, track metrics to measure business outcomes, and collaborate closely with UX.

Design, build, and support ServiceNow-centric integrations and AWS serverless components. Troubleshoot production integration issues, communicate with clients and teams, participate in agile processes, and maintain integration documentation and runbooks.

Lead and maintain mission-critical mainframe applications. Design, develop, and optimize COBOL/CICS/DB2/IMS-based systems, troubleshoot integrations, handle incidents/changes, document SOPs, and mentor junior engineers in a 24/7 support environment.

Senior mainframe SME responsible for 24/7 support, development, maintenance, and modernization of mission-critical mainframe applications. Duties include incident escalation, root cause analysis, COBOL upgrades, DB2/IMS/VSAM maintenance, DevOps on Z CI/CD activities, and mentoring AMS teams.

Design, develop, maintain, and support mainframe applications using COBOL, CICS, DB2, IMS, MQ, and VSAM. Provide L1/L2/L3 production support, incident resolution, performance tuning, and technical documentation. Work with enterprise ticketing systems and follow SDLC and version-control practices to implement changes aligned with business requirements.

Lead enterprise-wide application migration and integration programs: engage C-level stakeholders, develop business cases, design target-state architectures, coordinate cross-functional teams, and oversee assessment, planning, execution and governance to achieve transformation and migration outcomes.

Lead design, implementation, optimization, and support of Workday Financials, Procurement, and Adaptive Planning. Configure financial modules, drive procurement automation, build reports/dashboards, design integrations (EIB/Studio/REST/SOAP), manage security and controls, and lead end-to-end projects while advising finance and procurement leadership and mentoring junior consultants.

Design, implement, and operate scalable monitoring and observability platforms for hybrid cloud clients. Build alerting, anomaly detection, SLO-based thresholds, and automated telemetry collection. Lead incident escalation, define monitoring best practices, automate configurations with IaC, and align observability roadmap with business and client needs.

Design, build, test and maintain automation, monitoring and availability solutions for IBM z/OS mainframes. Plan and execute disaster recovery drills (failover/failback). Provide 24x7 on-call support, analyze problems, develop REXX-based automation, integrate BMC/GDPS/Netcool interfaces, and collaborate with global Mainframe engineering and support teams.