Lead and supervise the Call Analysis Team, managing workload distribution, performance evaluations, and providing coaching for quality improvement while ensuring client expectations are met.

The Call Analysis Associate reviews customer support calls for quality assurance, evaluates performance, identifies coaching opportunities, and documents findings to enhance customer satisfaction.

As a Senior Software Engineer, manage high-traffic website operations, lead projects, mentor juniors, and ensure coding standards in a collaborative environment.

As a Software Engineer, you will design database schemas, write efficient code, and collaborate with offshore teams to ensure product quality.

The Interaction Specialist will manage tenant communications via email and chat, resolving concerns and ensuring customer satisfaction through high-quality service.

The Manager of Customer Support will lead and manage a team while ensuring efficient service delivery and operational oversight. Responsibilities include team leadership, technical support, stakeholder collaboration, project management, and reporting to enhance the effectiveness of customer service operations.

The API Specialist provides technical support to customers, troubleshooting API issues, assisting with integration questions, and documenting interactions.

As a Senior SDET, you will develop and maintain automated testing frameworks for mobile applications, ensuring quality and collaborating closely with developers and stakeholders.