Jobs at EXL

Develop and maintain Adobe Experience Manager backend solutions using Java, Sling Models, Servlets, OSGi services, workflows, REST and GraphQL integrations. Manage repositories, indexes, Dispatcher, caching, replication, multisite deployments, and cloud environments. Partner with DevOps teams on CI/CD and Cloud Manager deployments, optimize performance and scalability, implement security practices, and troubleshoot production issues.

Leads data modeling initiatives across multiple teams, drives strategic improvements to modeling practices, represents the data modeling function in executive meetings, and develops long-term plans. Requires a graduate degree in computer science, data science, or a related field, plus 6–8 years of data modeling or data analysis experience.

Processes customer orders, resolves delivery, returns, billing, and account inquiries, and supports domestic and international customers in English, German, Mandarin, and Arabic. Coordinates with logistics, warehouses, couriers, customs, stores, and cross-functional teams. Maintains CRM records, sends customer communications, processes refunds, and contributes to customer service improvements. The description also mentions providing leadership to managers and driving strategic initiatives.

Modernize legacy Hadoop and Spark workflows by migrating them to AWS and Databricks, while building AI-ready data pipelines, intelligent agents, LLM applications, and RAG solutions. Maintain existing big data infrastructure, optimize Delta Lake workloads, resolve performance issues, and support BI stakeholders by troubleshooting dashboards and data extracts.

Manage broker onboarding, delegated authority administration, compliance reviews, due diligence, renewals, transaction monitoring, reporting, and queue management. Lead and support team members through coaching, mentoring, quality assurance, escalation handling, root-cause analysis, and workload balancing. Maintain regulatory and internal policy compliance, identify and mitigate risks, interact with clients, present dashboards, and drive process improvements.